I hired Carol Butler and Juli-Ann Felsher to sell a property during an incredibly difficult time for my family, and I truly could not have chosen better agents. From day one, they made it clear that their focus was my best interest, my well-being, and the responsible sale of the home. They handled every step of the process with empathy, professionalism, transparency, and the kind of care you may not expect to find in real estate, but wow am I grateful that I did. This was not a listing positioned for a big commission. My goal was truly just to break even due to the condition of the property. Still, Carol and Juli-Ann treated me like I was one of their most important clients. They advocated for me, protected every detail, communicated clearly, and stepped in to manage things I didn’t have the bandwidth to handle. Their support went far beyond appointments, phone calls, paperwork, and checklists (although all of those things they handled like absolute PROS). They truly showed up like partners, not just agents. While navigating grief and the pressure of settling a loved one’s affairs, I never felt alone for even a moment, even during a sale that felt like the most daunting thing I had to handle, especially while living at a distance. They guided, advised, reassured, and helped me make decisions with care. They were steady when I wasn’t. They acted like trusted friends and family, and I will always remember how they made a heartbreaking process feel doable and quickly handleable at that. I truly can’t imagine having worked with anyone else. If you want agents who lead with integrity, heart, and true expertise, hire Carol and Juli-Ann. You will be in the best hands possible. You will get what you need and deserve!

We've utilized Carol and Juli-Ann's professional services on 3 transactions and they are a good team. They're realistic about the market and mindful of the details.

Hemingway wrote "The Old Man and The Sea." Until Holly came along, I was an old man at sea. You see (sea), I am 73 and my wife, Sally, wanted to look for a new home. I liked the home we had. It sat atop our five-story building in the Central West End with large windows and a view of the Gateway Arch accompanied most mornings with a brilliant sunrise. But Sally wanted a layout conducive to hosting more family members overnight, especially the grandchildren. Hard to say no to that. Still, I was reluctant to leave. I figured I'd stay at sea till Sally got over it. Then Holly arrived with her lifeboat. No life preservers, but on board was a sign for an open house, which attracted many people, but most of the rest of the necessities were contained in Holly's head, her contacts, her savvy with condo buying and selling, her accessibility --- there for us 24-7 -- her candor, her empathy. But you know what I liked best. She laughed at my jokes even when Sally didn't. Well, yes, she probably does that for every client. But those laughs were hearty ones, so I'll take them. We looked around and found a wonderful place. Our bid was not accepted, though not Holly's fault. In fact, lucky us, the place got nailed by the tornado that blew through town on May 16. So Holly in a way was prescient. I think she knew. She found us a place on the eighth floor of a high rise in Clayton. It was very much unlike our loft. Many more residents., 21 floors They call it a vertical community. But she knew we would like the amenities, a full-service staff, a deck where we can grill and watch people swim and play tennis across the street. Easy access to bike paths. Our place even has an enormous copier for all to use, and a paper shredder to destroy any damning evidence we have on hand. The building manager is almost our best friend already. When the tornado blew through, it came literally within yards south of our building. I am certain Holly knew it would. Looking for an agent? Hire this woman.