101 real estate offices in AL, 35004

Charlotte was amazing to work with. Very polite and always kept in touch along the way. She made our experience very pleasant and I would recommend her to everyone. If we're ever in the market again she will be the first we call.

While Patti is very nice and she sold our house very quickly (which I did not want to go active earlier than our agreed date and I wanted an open house to be held first), she chose to ignore my requests and only listen to the other owner of the house. I did not not receive all communications and was not kept up to date as I expected; as I requested us all to be included in all communications. I also wanted to replace an A/C thermostat and requested the home inspection to be delayed (this did not happen); which in turn resulted in additional expenditures, time, and the home closing delayed. As I expressed in group communications, "I do have a say in the negotiation", but I felt I was ignored. I was blamed for hiring a highly-rated A/C company to replace the thermostat and as Patti stated "Maybe the guy didn't know what he was doing" and also blamed for the hiring a highly-rated moving company that accidentally scratched the hardwood floors; as Patti stated "I'm doing everything I can to help the situation that you and your movers created". FYI, I got the floor repair costs covered by the movers. If you're looking for a realtor with lower seller fees, then Patti meets that criteria. If you're looking for great communications and a realtor who listens to all parties, then look elsewhere.

Traci helped is get our first home listed and sold quickly! We lived over an hour away after relocating for work, and needed someone to handle the ground work local and Traci and the folks at Impact Realty delivered!