Communicating information in a clear, logical and well-structured way.
Clarity and Cohesion: Communicating ideas and information in a clear, logical and well-structured way, without ambiguity or unnecessary jargon.
Friendliness: Using a warm, personable tone to put others at ease and foster positive working relationships.
Confidence: Speaking and presenting yourself in a self-assured manner that inspires trust and credibility.
Empathy: Demonstrating genuine interest in others’ perspectives and concerns, and adapting your communication style accordingly.
Respect: Treating with courtesy, politeness and consideration at all times.
Active Listening: Fully concentrating on the speaker, asking clarifying questions and paraphrasing to ensure mutual understanding.
Concision: Communicating information as briefly and succinctly as possible
He was all of this and was patient with me.