Thomas A Mastromatto

I only write reviews for really good or really bad experiences, unfortunately this one is the latter, but I am going to give a very fair review of Mountain Lake Realty. Thomas was very nice up until I paid the fee and MLS went Active. He was very rude and hurtful throughout the entire process. I asked him a question one time and his literal word for word reply was “When I tell you to do something, then you do it”. I also asked him for a second MLS printout after I asked him to correct his own mistakes as I wanted it to be 100% accurate, which you would think he would want MLS to be accurate also, and he gave me a hard time saying “I will, but this is the last time”. Also, when the photo people changed the photo shoot appointment due to illness, he automatically blamed me thinking I cancelled which I did not. He also seemed to insinuate that I lost or took the lockbox, which I never even requested one. All of this even after I purchased his ‘VIP Service’. I was afraid to ask him any questions and didn’t feel at ALL that he was on my side. Home selling is stressful enough without all of that added aggravation. And to be fair, the positives I can say about Thomas is he was very responsive; every inquiry I had he replied immediately and I know he has a lot of real estate experience and knowledge. If you look online, NONE of his good reviews are recent, all are from 2 years ago! I felt like I wasted my money being treated so disrespectfully. We ended up selling to a cash buyer due to market instability.

Thomas is great. he has helped me sell many homes. He's easy going and very knowledgeable, which has always made the process go smoothly for me. he knows what he's doing and has always gone the extra mile to help get these deals closed. And for that I'm very appreciative

Thomas is great. he has helped me sell many homes. He's easy going and very knowledgeable, which has always made the process go smoothly for me. he knows what he's doing and has always gone the extra mile to help get these deals closed. And for that I'm very appreciative

A professional and knowledgeable agent with quick responses and a transparent straightforward personality. Will definitely use it again for future business.

Thomas Mastromatto is the perfect example to any agents who strive for success! He is prompt, professional and pleasant to work with! We have listed multiple houses with him. He is saving us a lot of money and guiding us with the entire process. One has to know that you have to be familiar with the sales process and definitely do your own home work and ask Mr. Mastromatto the specific questions. Both of our house are in the escrow and we will definitely will continue working with in the future. We recommended him to our friends and families. David and Angela Hentz

Tom did all that was advertised & required for a small fee. Would highly recommend & definitely use again when needed. Very efficient & quick response time.