starstarstarstarstar over 4 years ago
Extremely warm and savvy
I'll preface my review explaining most of my time of the home buying process was spent with Jan - Ron did step in for a tour once while Jan was away - and our experience with Ron was also outstanding. I'm sure Ron lives up to the level that Jan set for my wife and I. You can't lose with this team.
My wife and I began house hunting - in an extremely competitive market here, just shy of July, 2021. We knew the type of houses we wanted, and to be fair - were quite particular! In terms of the hunting process, we were probably not terribly easy to shop around for. Nonetheless, my mom introduced my wife and I to Jan: their realtor. As I loved my parents home, I felt we were in great hands already. Daily, each morning - Jan would give us a nice listing of choices - with a decent degree of flexibility, opening our eyes to options we didn't initially consider. Jan is always extremely quick to reply - no matter the time of day! I felt bad sometimes pushing the hunt into weekends here and there, but Jan's warm and kind demeanor glazed it over as if it was enjoyable to her (haha and maybe it is!)
Finally, after back and forth - we had our first visit! Now my wife and I are far from our final location of the purchase, and it's not easy to make an 8 hour drive for every house visit, so Jan would FaceTime us and do elaborate walkthroughs, always calling out things she enjoyed, and things that were flags. A lot of this was a great learning experience as well, she informed us of little nuances of certain things that we'd never consider initially. Never looking down upon our choices, or belittling our limited knowledge, she was just bubbly and kind and helpful - and sharp as can be!
After ultimately finding our home - Jan was exceedingly responsive and informative through the purchase - always calm. This is important, as many folks know - buying a house is not a very relaxing thing! So having Jan's easy going - reassuring demeanor, helped us feel excellent about our purchase.