Susan's profile

Susan's reviews

  4.9  
Susan has 39 reviewsacross 15 different locations, showing 12.
10 months ago
Susan is Amazing

I can't say enough great things about my experience working with Susan Russell. From the very beginning she demonstrated the highest level of professionalism, expertise, and genuine care. Whether it was navigating the complexities of the market, negotiating on my behalf, or simply answering my endless questions with patience and clarity, Susan went above and beyond every step of the way. What truly sets her apart is the personal touch. I never felt like just another client — I felt like a priority. Susan took the time to understand exactly what I was needed and made sure that the transaction aligned with my goals. The communication was top-notch, timelines were always clear, and Susan was always one step ahead, making the entire process smooth and stress-free. If you're looking for a knowledgeable, trustworthy, and genuinely caring real estate professional, look no further. I would recommend Susan without hesitation to anyone buying or selling a home. Thank you again, Susan — you’re the best!

over 1 year ago
Excellent and Timely

When we asked Susan to help us find a home in Washington, she immediately scheduled a full slate of available homes for us to visit and consider. Within that one day of seeing homes, my wife and I settled on our top prospect and Susan guided us through the process. Within a month of our first contact with Susan, we made an offer on a house and a month later we were moving in! We strongly recommend Susan.

over 1 year ago
Wonderful!

Susan helped me so much in the process of buying my home. As a first time home buyer, I had a lot of questions. I had a specific vision of what I wanted my home to be and Susan made it happen! She was professional and answered my questions in a timely manner. In addition to professionalism, she was also caring and truly wanted the best for me, as she does all her clients. I would definitely recommend her to anyone buying a home, especially first time homebuyers!

over 1 year ago
Best Experience Making Dreams Come True

Susan will work with you to make your desires a reality. She is also very well versed at dealing with other real estate agents. When there were disagreements about certain verbiage in documents, Susan was patient and worked through some tough situations without breaking a sweat. Her cool, calm mindset kept my anxiety low and gave me the confidence she would get the job done – and she did! Her promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. If I am ever looking to buy again I will not hesitate to call Susan.

almost 2 years ago
Give her an award!

I can’t recommend Susan highly enough! She was an incredible help not only when I was selling my home but also when my sister was buying her first house. From start to finish, she made the entire process smooth and stress-free. Her expertise, attention to detail, and proactive approach were truly impressive. Her dedication and personalized service made a significant difference for my sister and I. If you’re looking for a realtor who is not only professional but also genuinely cares about her clients, I wholeheartedly recommend Susan. She’s a true gem in the real estate world!

almost 2 years ago
Difference Maker

It good to have people by you when things are good, but when things get tough, it is the people you have that will make the difference. Susan was truly remarkable treating me like her own and sticking with me throughout the hurdles. Throughout all my question about the process, Susan was a difference maker that brought back the peace!!

almost 2 years ago
Susan Russell with Magnolia

Susan was completely amazing. She was very knowledgeable and helpful throughout the entire process of buying a home. I would highly recommend using her. I am just completely satisfied with everything she did for us.

about 2 years ago
Professional results driven

Plymouth is not an easy market. Susan did everything right from day one and kept us informed of any developments and advised on price as well. Our house sold quickly in a slow rural town thanks to Susan and her awesome marketing and professionalism .

about 2 years ago
Miss Susan Russell

Miss Susan Russell of Magnolia and Marsh Property Group has been a great realtor for us. She has kept us informed daily of any changes, she listed the house we are selling and stayed on top of all changes that took place while working with the other realtor. She has become our friend during this short time and I have enjoyed working with her as our realtor. I trust her to do right by me and have my back at all times. Susan Is hardworking, and knows her job and willing to help out with any problems at any time. I called her at odd times and she was always ready to help. If anyone was to ask me for a good realtor, I would suggest Susan Russell first, She got the price I was asking for my home, and we worked together on any and all obstacles that arose on the selling of this home. Thank you Miss Susan for all your help and understanding,

about 2 years ago
Susan was wonderful!

Susan was magnificent with our home buying process. We had very tricky sellers who represented themselves, so it made things bumpy along the way. Susan handled every interaction and made everything seamless. There is no chance at all we could have bought our home without Susan, the deal would have fallen apart almost immediately. My family now has our dream home because of her hard work. Can not recommend her enough.

about 2 years ago
Susan was a great and determined Realator.

We had a tough time getting the house in tip top shape, and Susan was the "go between" all the way. Did a bit of presentation staging , it all looked great.. I felt she went out of her way to see the sale through. I would recommend her to anyone .. Thanks Susan

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