SUSAN's profile

SUSAN's reviews

  5  
SUSAN has 55 reviewsacross 22 different locations, showing 12.
Seller review
Susan Romm is an amazing realtor.
about 6 years ago
Susan Romm is an amazing realtor.

Susan Romm is an amazing realtor. It took us over two years to decide to sell our home and she was helpful every step of the way. Her knowledge of the market is unsurpassed and her calm, cool demeanor was exactly what we needed to gather information, make educated decisions and to garner a quick sale for over the asking price on our home. Also following her sound recommendations in getting the house ready made everything else in the process go smoother. I highly recommend her and her team. You will not be disappointed. I look forward to finding my next home with her team when I am ready to buy.

Seller review
You can’t go wrong with the Susan Romm Team
about 6 years ago
You can’t go wrong with the Susan Romm Team

Susan and her team were so amazing during the entire process of selling our home! It was such a unique and unprecedented time to sell during the COVID-19 pandemic, but they were working hard through all of the challenges to successfully sell our home! We had many questions and Susan was always quick to answer them. The team marketed our property on so many different platforms, so we were happy that the home was getting the online exposure it really needed. Brooke was also amazing getting our rental situation figured out as we moved onto our next chapter. I don’t know what we would’ve done without her hard work and guidance! Susan, Brooke and Crista were so helpful and professional, I wouldn’t hesitate to recommend them to any of my family and friends. You can’t go wrong with the Susan Romm Team- they are definitely the way to go for a successful sale!

Seller review
Very responsive and supportive
about 6 years ago
Very responsive and supportive

Very responsive and supportive throughout working a number of issues being out of state and due to our own move in the middle of the negotiation and settlement process. Helped find the rental tenants for our home when we moved out of state and then helped us sell the home to them two years later.

Seller review
Susan knew what she was doing and gave good advice every step of the way
about 6 years ago
Susan knew what she was doing and gave good advice every step of the way

Susan knew what she was doing and gave good advice every step of the way, and she knew our neighborhood extremely well. The world changed between when we decided to list with her (early March) and when our house went on the market (early April), so she enhanced our marketing with a virtual tour. During the negotiations with the buyer she helped us find a contractor on very short notice to keep the sale moving forward. She responded to emails and texts quickly, at all hours of the day and night! I would definitely recommend her to anyone selling their house in Laurel!

Seller review
Susan and her team were outstanding
about 6 years ago
Susan and her team were outstanding

Susan and her team were outstanding. We started the process pre-COVID but the house went on the market during COVID and we had two contracts quickly. Susan was extremely organized, has extensive knowledge of the area, had a list of recommended contractors, and made the selling process much easier. She stayed on top of things and jumped in to help when I had a challenge finding a contractor to fix an issue under warranty. Susan's impressive experience and approach to market my house the best way possible made me feel comfortable. I really liked the brochure that was put together and the social media placement was very good. I highly recommend Susan and her team for anyone looking to buy or sell a home. Thank you Susan for all of your help - I really appreciate it!

Seller review
This is the third house of mine that Susan has sold
about 6 years ago
This is the third house of mine that Susan has sold

This is the third house of mine that Susan has sold and she is the only realtor I would use in that area. She has years of knowledge and experience and she stays right on top of everything. Her team is also great. Very thorough and very pleasant to work with. I would HIGHLY recommend her!

Seller review
Susan, and the Romm Team, has vast experience and an impressive sales record
over 6 years ago
Susan, and the Romm Team, has vast experience and an impressive sales record

Ms. Romm came well recommended from one of my best friends. Since day one, we were impressed with her attention to detail and sense of what was necessary to do/change to prepare our home for sale. She came to our meeting with ready made research on our home and our market area, and with suggestions already in mind. Our decision to hire her as our realtor was almost immediate. And we are so glad that we did... Susan, and the Romm Team, has vast experience and an impressive sales record. She demonstrated knowledge and decisiveness, and the ability to understand and accommodate our requirements. We were also happily impressed with the online presence of the Romm Team, as well as the use of more traditional advertising methods. In short, we are very happy to recommend Susan's services to anyone. Finally, I saved the best for last: Our home was under contract the first day that it was on the market! Susan, thank you for your professionalism, efficiency and efficacy. It has been a pleasure to work with you, and to, now, count you as one of our friends.

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