SUSAN's profile

SUSAN's reviews

  5  
SUSAN has 39 reviewsacross 17 different locations, showing 12.
Seller review
Susan was great from the time we had our initial meeting to our closing
almost 2 years ago
Susan was great from the time we had our initial meeting to our closing

Susan was great from the time we had our initial meeting to our closing. She was well prepared, with a wealth of knowledge and background. We were extremely pleased with her team and would highly recommend to any prospective buyers/sellers.

Seller review
Crista was great, very professional and pleasant
almost 2 years ago
Crista was great, very professional and pleasant

Crista was great, very professional and pleasant. She responded immediately to all questions/concerns. She was extremely knowledgeable with the process, and kept us informed on all details. I would recommend her highly!

Buyer review
My significant other and I had a fantastic experience working with everyone on the Susan Romm team
almost 2 years ago
My significant other and I had a fantastic experience working with everyone on the Susan Romm team

My significant other and I had a fantastic experience working with everyone on the Susan Romm team. They were extremely responsive and ensured we had all the details needed to make informed decisions throughout the buying and selling process. We decided to buy a newly constructed home and mostly dealt with Brooke. Her amazing attention to detail made sure that nothing was overlooked. Whenever any issues arose, she was quick to advocate on our behalf to make sure we were comfortable during the entire buying process. The Susan Romm team was able to leverage their extensive experience and knowledge of the local market to devise a great marketing strategy for selling our home. Susan provided a thoughtful list of improvements to be made. Part of the marketing strategy was to stage the home to help highlight its best features. We were very impressed by the design choices of the staging and loved how it made the space feel so welcoming. We believe it led to a quick sale! Working with Brooke, Susan, and Crista was an absolute pleasure. Based on our experience working with the Susan Romm team we would be more than happy to recommend them to any of our friends or family.

Seller review
My significant other and I had a fantastic experience working with everyone on the Susan Romm team
almost 2 years ago
My significant other and I had a fantastic experience working with everyone on the Susan Romm team

My significant other and I had a fantastic experience working with everyone on the Susan Romm team. They were extremely responsive and ensured we had all the details needed to make informed decisions throughout the buying and selling process. We decided to buy a newly constructed home and mostly dealt with Brooke. Her amazing attention to detail made sure that nothing was overlooked. Whenever any issues arose, she was quick to advocate on our behalf to make sure we were comfortable during the entire buying process. The Susan Romm team was able to leverage their extensive experience and knowledge of the local market to devise a great marketing strategy for selling our home. Susan provided a thoughtful list of improvements to be made. Part of the marketing strategy was to stage the home to help highlight its best features. We were very impressed by the design choices of the staging and loved how it made the space feel so welcoming. We believe it led to a quick sale!Working with Brooke, Susan, and Crista was an absolute pleasure. Based on our experience working with the Susan Romm team we would be more than happy to recommend them to any of our friends or family.

Buyer review
My wife and I had a great experience buying our first home
almost 2 years ago
My wife and I had a great experience buying our first home

My wife and I had a great experience buying our first home. We had no clue what to expect going into the market, but luckily we had Brooke as our agent. Brooke was a wonderful person to work with. She is incredibly kind, detail-oriented, knowledgeable, and responsive throughout the entire process. She was amazing during our home-buying journey! We feel very fortunate and grateful to have worked with her, Crista, and the entire Susan Room Team. Brooke is an outstanding broker whom we highly recommend.

Buyer review
I received the best of attention, more than I could imagine or deserve from these Realtors
about 2 years ago
I received the best of attention, more than I could imagine or deserve from these Realtors

I received the best of attention, more than I could imagine or deserve from these Realtors. The process was smooth and fast, with very accurate information at every single step of the process. The staff was always willing to step out of her comfort zone to catch up with my schedule to see homes both near and far; I was amazed at her patience and sacrifice. This is a trustworthy company that I never will hesitate to recommend to anyone looking for a home. They offer the best of service one will appreciate.

Seller review
No matter what service I need, I always seek out the best, the most experienced
over 2 years ago
No matter what service I need, I always seek out the best, the most experienced

No matter what service I need, I always seek out the best, the most experienced. Susan Romm and her team exemplify expertise to navigate all aspects of the real estate transaction. I was delighted with Susan when she sold me my condo ten years ago and even more so when she and Crista guided me through every aspect of its sale. It couldn’t have gone more expeditiously with settlement three weeks from when it went on the market for full price. Susan recommended several contractors, all of whom were top notch. I am delighted with the whole experience.

Seller review
Outstanding service
almost 5 years ago
Outstanding service

Outstanding service. Came to first meeting very well prepared. Very knowledgeable. Very responsive. Oversaw and conducted a seamless transaction during crazy real estate times. Highly recommend!

Seller review
Susan's team was marvelous in assisting the whole process of selling my home
almost 5 years ago
Susan's team was marvelous in assisting the whole process of selling my home

Susan's team was marvelous in assisting the whole process of selling my home. They are very professional and down to earth, and care the details. They provided detail instructions on every step of the whole process. And Susan and her assistants were very courteous and made good suggestions and decisions. Their marketing efforts were impressive and also brought many appointments to tour the house. I highly recommend people to use Susan's service.

Seller review
I have worked with Susan and her team on multiple occasions
over 5 years ago
I have worked with Susan and her team on multiple occasions

I have worked with Susan and her team on multiple occasions. We recently sold a home and they did a fantastic job of handling all communications and requests between the buyers and myself smoothly and efficiently. The home was under contract within a week of listing and sold for well over listing. Susan is always prompt, professional, and has a wealth of experience to draw from. Throughout the process, Susan acted as a trusted ally to ensure our best interests. I highly recommend her and her team!

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