Susan's profile

Susan's reviews

  5  
Susan has 15 reviewsacross 5 different locations, showing 12.
Map view
Susan's qualities as told by our client reviews: responsive, local expert, clear communication.
Was this helpful?
Seller review
Grateful for Susan!
about 1 year ago
Grateful for Susan!

To say the least, Susan has earned our business, and I couldn't be happier with her work as our agent. Thank you!

Seller review
Wonderful realtor!
about 1 year ago
Wonderful realtor!

Susan has now sold 2 houses for us and both experiences were wonderful. Our most recent house sold very quickly and Susan and her team of professionals made sure everything was on track and ready to close at the appropriate time. Susan is a consummate professional and really knows her market. We can’t imagine trying to sell without Susan!

Seller review
Excellent experiences on purchase and sale
over 1 year ago
Excellent experiences on purchase and sale

We were referred to Susan Richter and her team when our daughter went to Duke for her PhD. Being from Colorado and unfamiliar with the Durham area, Susan was a wealth of knowledge and experience. The purchase of the townhome was done primarily long distance. We could not have been happier! Susan offered her local knowledge and help hiring tradespeople and offering advice to our daughter over the years of earning her degree. When it came time to sell we never hesitated to hire Susan again. The sale was professional, fast and seamless due to proper pricing and Susan''s extensive local market knowledge. I highly recommend Susan Richter and her team for any real estate needs.

Seller review
Professional realtor service with timely response a
about 2 years ago
Professional realtor service with timely response a

Mrs. Richter was an excellent realtor. She vividly described the process of putting the house on the market and helped providing vendors for planning and staging the house. She made the process very easy and was constantly following up and giving us updates and feedback while things were progressing. We are very grateful that she helped us sell our house. We appreciate the work she did to make the selling process go smoothly.

Seller review
Excellent!
about 2 years ago
Excellent!

Susan was very professional. She always responded to our questions. She made suggestions about how to prepare the house. The house sold in 5 days above the asking price. As a result we were very pleased with the results.

Seller review
Outstanding service
over 2 years ago
Outstanding service

Susan was always there to respond to my questions and/or concerns. Her responses were timely and provided guidance or resolved situation. This is difficult to do at times since every transaction is unique.

Seller review
Excellent work with Susan
almost 3 years ago
Excellent work with Susan

I chose Susan because I have seen many houses sold with help from Susan in my neighborhood. She is highly experienced and organized in preparing the showing and during the process of contract and closing. My house was on the market on Friday, and I got the contract on the following Monday. I would definitely recommend her if someone asks me for the best real estate agent in town.

Seller review
Wonderful to work with
almost 3 years ago
Wonderful to work with

We found Susan was right on top of everything we needed to get done for the sell of the house. She was able to provide us with the names of people we needed. She knew the area and the price points for homes sold before we met with her the first time. We would recommend Susan to anyone who it selling or buying. Her staff is great to work with also.

Seller review
Richter--is a very experienced real estate broker
almost 3 years ago
Richter--is a very experienced real estate broker

I have used Susan Richter to sell several houses over the last half dozen years. She and her team are well organized, knowledgeable about the Durham market, and willing to help you price your property to secure your best possible outcome. I first held a real estate broker's license from 1977 for about 40 years hence, and later worked as a mortgage loan officer. I have met many brokers and Susan is one of the best.

Seller review
Excellent communicator and very professional
about 3 years ago
Excellent communicator and very professional

Susan did an excellent job selling our house. She communicated with us often and listened to our needs. She was very professional during the actual sale and contract period and walked us through every step of the process. I would highly recommend her to anyone.

Seller review
Best in Durham
over 3 years ago
Best in Durham

Susan Richter did an amazing job getting more than my asking price. I am so grateful for her expertise and knowledge of the local market. My third time working with her!

Seller review
Professionalism and Results
over 3 years ago
Professionalism and Results

Intuition, skill, wisdom, professionalism, care. That’s a quick summary of our impression of Susan Richter and Team’s performance in selling our house in Durham. To begin, just after we made a decision to sell our home, we got a call from Susan. Don’t know how she intuited our need, but we knew about her professionalism and results. We worked together on how to “pitch” the house based on its layout and features - it was an unusual type that would appeal to atypical buyers. We received level-headed, experience-based and effective guidance on what repairs and improvements we should make to bring the house to market-ready. One of the most challenging aspects of the sale was our move to a location 900 miles away during these preparation activities. Susan and her team were able to work with us as if we had remained in Durham. All activities, forms, and exchanges of information were handled quickly and effectively, including the closing and its preparation. We were fully aware and appreciative of their diligence and dedication. Our confidence placed in Susan and her team went far beyond expectations, and we enthusiastically recommend them.

1 - 12 of 15
© 2026 RateMyAgent