Susan's profile

Susan's reviews

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Susan has 39 reviewsacross 16 different locations, showing 12.
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Susan's qualities as told by our client reviews: great team, supportive, clear communication, reliable, responsive, friendly, local expert.
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Seller review
A good home selling experience.
almost 2 years ago
A good home selling experience.

Sue was professional, knowledgeable, courteous, and timely in her communications with us while we went through the home selling process.

Seller review
A Great Experience!
almost 2 years ago
A Great Experience!

It was such a great experience working with Sue and her team. They were always in contact with me, making certain I understood the options and providing some guidance where necessary. Sue is incredibly professional and I would use her again to buy or sell properties. Best regards, Steve

Seller review
Sue is So Knowledgeable!
almost 2 years ago
Sue is So Knowledgeable!

Sue made our home buying process so easy. She is so knowledgeable about the real estate market that it made our decision to work with her very easy. The experience was enjoyable, thanks to her great personality and her humor, and her business savvy. Sue does “sell em” the best! Jim and Gail Cooper 5111 Surfwood Drive

Seller review
Sue McFarland is very professional and knowledgeable
about 2 years ago
Sue McFarland is very professional and knowledgeable

She was respectful of our wishes and everything she did was in our best interests. We would recommend her services wholeheartedly. Thank you Sue! And Kathryn is the best assistant ever!

Seller review
Excellent service, knowledgeable, trustworthy
over 2 years ago
Excellent service, knowledgeable, trustworthy

Sue was recommended by a friend and I can’t express how grateful we are for having her as our Agent. My daughter was in a very difficult situation with the death of her father and living in another state. Sue helped us by advising us what we needed to do and took control guiding us in the right direction. She was very professional yet also very compassionate. It was a blessing to know that she was working for us. She sold the home in just a few days and was always quick to respond to any call or message. If you are in need of a Realtor you can have complete trust in to do what is best for you, then I recommend Susan McFarland.

Seller review
Get Your Home Sold Fast!
over 2 years ago
Get Your Home Sold Fast!

Selling our first home was a breeze thanks to Sue and her assist Kathryn! They walked us through every step along the way and were kind, professional, and extremely efficient. If you want to get top dollar and get your home sold fast then SusanMcFarland is just the realtor to give you those results! Thanks again ladies for your guidance and great work! -Alyssa Foster

Seller review
Professional
over 2 years ago
Professional

Sue kept a cool head and held the deal together.

Seller review
Best Realtor out there!
over 2 years ago
Best Realtor out there!

Sue’s knowledge far exceeded my expectations. Her professionalism and commitment to getting your home sold is outstanding. She has a large network of contacts and uses them to get the job done. Her staff is so helpful and professional. Thank you Kathryn for all your help! The team is unbeatable.

Seller review
A+ for Crisis Management...Thanks Sue!
over 2 years ago
A+ for Crisis Management...Thanks Sue!

As a Realtor in California for 21 years, I was looking forward to turning over the sale of my mother-in-law's lake-home, located in Commerce Township, Michigan, to a local professional. Susan McFarland was selected based on familiarity with the area, volume of business and her confidence to resolve any situation. Most real estate transactions have a few minor challenges, but when the tough issues come up, buyers and sellers will wish they had a proactive, chew-through-walls pro to take charge. My sale was just 4 days prior to close when the "event storm" of August 2023 hit the area. Trees down, roads closed and water issues with just about everyone's basement...including ours. We had serious water penetration and drainage issues with only days for a solution. The buyer could justifiably walk if a mutual decision could not be found quickly. Sue took charge immediately. With the whole Detroit area underwater it would be a Herculean task (sorry Sue...can't come up with a feminine version) to secure a drainage contractor to an appointment for a quote. After Sue made 21 calls to drainage experts, she located not only a plumber to check basic functionality, but also a highly regarded drainage professional with over 30 years of providing guaranteed solutions...who was already scheduling a plethora of new bids. Sue showed additional value as she arranged an immediate session with buyer, seller and contractor for the next day, led the discussion while explaining the options each party was afforded, calmed the room, and worked to a solution. We closed on-time with all parties thrilled with the outcome. You'd be wise to look for this type Realtor for your next transaction. Pros who pick up the phone when things get tough and immediately begin charting a plan for success. Thank you Sue!

Seller review
There’s no “ I” in team
over 2 years ago
There’s no “ I” in team

Sue and her team are right there to answer questions, give advice & make the entire process exciting with ease. We are so fortunate to have Sue because she has sold/bought homes for us 4 times now! She will become your friend as she cares about her clients and treats them like family. She is well know for her dedication to getting your home sold quickly and at the best price. We have found the right team to get the job done.

Seller review
Takes care of business!
almost 3 years ago
Takes care of business!

Was looking for someone to help with an estate situation. Susan was professional, positive of the homes potential, yet honest about what to expect along the way. Susan and her team did everything they said they would do, when they said they would, and made the whole process simple and easy. We got more than we thought we would get for the home, amd closing was smooth.

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