
Susan Johnson
When we were looking to sell our house in Pembroke, we had an idea of how the process would go, but Susan and Lori's expertise and clear communication improved the experience more than we could ask for. Susan and Lori were ready to go as soon as we decided to sell. To start, they were able to provide us with a detailed comp analysis so that we understood the strategy behind our listing price. Their analysis was not only informative, but it also turned out to be effective and accurate. Their work continued with the staging of our house. When I first saw the home fully staged by Susan and Lori, I could not believe it was the same house. Their vision shed the house in a new, improved light, and their execution exceeded any vision I could have had. The professional photos taken for the listing only bolstered what I saw in person. Susan and Lori prepared for and hosted two successful open houses. Offers came in quickly due to this, and Susan and Lori were able to negotiate on our behalf for the price and conditions that the house was worth. During and upon closing, Susan and Lori kept close communication. Whether this be updates on buyer financing, or even creating and sharing a video highlighting our house through the selling process, the communication kept us in the loop and demonstrated how dedicated Susan and Lori were to us as their clients. As we move forward, we are continuing to work with Susan and Lori on future real estate purchases. It is an agent/client relationship that has helped us immensely, and we appreciate all of the hard work Susan and Lori have put in for us.
