Susan's profile

Susan's reviews

  5  
Susan has 83 reviewsacross 18 different locations, showing 12.
6 days ago
Organized and on top of everything.

Susan priced our house almost perfectly in line with what the house ended up being assessed at. That gave us reassurance that she knew her stuff and we were in the right ballgame on pricing. She gave us helpful hints as what to fix and or remove. She stayed on top of the market, helping us understand what was going on. She has a list of repair people at reasonable prices for repairs and or updates. Susan will mimic your preferences concerning communication. If you want a call everyday, once a week or only when necessary, she will accommodate. She stays on top of of and reminds you when you have something that needs attention. We had an issue with our boat dock and she was attentive to the situation, even trying to come up with other solutions. Susan deserves an A in our book and we would highly recommend her to any and everyone.

3 months ago
All about the customer

We have worked with Ms. Brock 3 times over the past 9 years and she has always been very responsive and treated us like were her only clients answering any question we asked in a timely manner even though she is very busy. She is very knowledgeable about real estate transactions and we recommend her highly.

4 months ago
Susan found us the perfect property

She went above and beyond in showing us properties. We had an odd set of requirements, but she found us the perfect place

5 months ago
BEST DARN REALTOR IN TEXAS!!!

Best Darn Realtor in Texas! Working with Susan Brock was a true delight from our first meeting through to the final closing. From the very beginning, she took the time to understand our needs, preferences, and budget, making us feel not only heard but genuinely valued at every step. Her exceptional knowledge of the local market shone through in every conversation—she offered insightful advice on neighborhoods and property values, empowering us to make confident, well-informed decisions. Unwavering Dedication and Service We were continually impressed by her extraordinary patience and unwavering dedication. No matter how many homes we toured or how many questions we asked, Susan always replied promptly, thoroughly, and with genuine warmth. She went above and beyond, coordinating tours of 22 properties in only 4 days, negotiating brilliantly on our behalf, and ensuring every detail was managed with care. When unexpected challenges arose, Susan remained calm, creative, and focused on solutions, transforming potential stress into seamless transitions. Heartfelt Kindness and Integrity Beyond her professional expertise, Susan and her husband David demonstrated sincere kindness and integrity. They graciously opened their guest house for us, knowing our journey from out of town would have been exhausting. At no point did we feel like just another transaction, Susan genuinely cared about helping us find the perfect home, not just closing a sale. Thanks to her diligent efforts, we are now settled in a home and a state that we deeply love, and our gratitude knows no bounds. We wholeheartedly recommend Susan Brock to anyone seeking a trustworthy, wise, and compassionate real estate professional who walks beside you every step of the way. "And let us not grow weary in doing good, for in due season we will reap, if we do not give up." (Galatians 6:9) Sincerely, The Corder’s

12 months ago
BEST AGENT EVER!

We began our journey to finding our retirement home with Susan approximately 6 months ago. We are moving from California to Texas. After several phone conversations, we narrowed down our wish list and made plans to check some of these properties out. Immediately upon meeting Susan in person, we knew she was the agent for us. Susan is down to earth, knowledgeable of the area and insanely accommodating to our high maintenance needs and relentless questions...Especially because we knew nothing about the area's. She provided us a list of properties before hand so we could sift through the ones we "Thought" we knew were right for us. Our goal was a 10-15 acre property with 2 houses to provide for our families. Susan took us to a property we absolutely fell in love with, but, we continued through the list of properties for the next few days of visits. I was on a strict max of $500K using a VA loan. After the visit, we home to weigh our options and the one property we absolutely loved was $40K above my max. In August of 25 we returned to also see the "One" again if able. We visited the "One" first and of course we loved it even more. But we kept an open mind and found a few other properties that were fabulous but just didn't tick all the boxes. After a lunch with Susan, we told her we really loved the "One" and would let her know what we would decide after returning to California. It took all of 2 minutes after leaving lunch with Susan to confirm we wanted to make a verbal offer on the "One". The "One" was now listed at $499K and we made an offer at $485K and we settled on a price of $493. Susan was there to take care of all of the inspections, appraisals etc. She was a Pitbull with financing, and everything to get this place for us. If you are looking for the best real estate agent in East Texas, use Susan Brock! Love Her!!! We Own a 56 Acre Ranch with two houses and all fenced, usable land! Epic!!! Texas Here We Come!

about 1 year ago
Great and easy experience.

Enjoyed working with Susan Brock. She was prompt, professional and made the entire process very easy to navigate.

almost 2 years ago
Answers calls right away!

This is our third transaction with Sussan and we find her to be friendly, not pushy, on time, always available and very professional.

about 2 years ago
Outstanding agent!!!

I cannot say enough about how well this transaction went because of Susan's professionalism. She went above and beyond to help me with big and little things. Always had attention to detail. Extremely patient as this took awhile to find the right place and deal with me having to sell a home first. I highly recommend Susan for all of your real estate transactions. Thank you again Susan!!!

about 2 years ago
Very helpful

Susan is very helpful and answered any questions I had. Mossy Oak is lucky to have her!

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