I feel so blessed that I have such an efficient, professional realtor in Susan Brock. Once again, she has gone above and beyond to make sure that my purchase was completed in a timely manner. She has negotiated a fair price for my new home and there is no doubt about her loyalty to her clients.
Susans expertise and superior local knowledge turned our last buying from a declined acceptance to a better deal at the same location. The other Realtor seemed to be playing games. Susan recognized his games and was able to save the buying and saved us an additional $8000.00 dollars. As I mentioned, Susans superior local knowledge and professional approach is valued and we will continue with this relationship of professionalism and developed friendship
Susan was very professional, knew exactly what we should look for during the selling process. She kept us calm, gave us the right information on the market. True professional!
This is our 2nd time using Susan. We love working with her! She is knowledgeable, quick to respond, takes time to research and answers questions. She truly cares for her customers and their needs. I can’t imagine going with anyone else! She is a highly qualified agent/representative for her clients and is always looking for the best solution to anything that comes up. Highly recommended!!
This is the 3rd time we have used Susan to sell property for us. Each time she has helped us get the desired selling price. She has always been readily available any time we needed her and has been awesome to work with. Appreciate all she did!
My wife and I have purchased 8 homes through Susan this year, and have a 9th one under contract. Susan understands the local real estate market and the rental market and has been a key component of our team in building out our rental home portfolio. We highly recommend her.
Susan met with us on a Saturday, minutes after we contacted her the first time. We fired our previous agent, and the difference was night and day. Susan is very responsive, knows her market, and has a wealth of knowledge about all things related to her profession. Despite some delays with surveyors and appraisers, Susan made the process as smooth and painless as it could be. I highly recommend her to anyone looking to buy or sell property in East Texas.
We were moving in from out of state and needing an agent that specialized in rural areas. We found the best. Her knowledge of the entire area was extremely helpful. The most important aspect was that she was willing to travel anywhere in the east TX area we were wanting to look. There were days we would have houses 100 miles apart and some in between, and Susan was able to coordinate all the showings in geographical sequence and made the distance seem easy. She understood quickly what we were looking for, but was also very suggestive, of what we might want to consider looking at. She was available to us any time we called and very quick to respond with answers to any questions. She was very up-front, honest, and very patient throughout the entire process. We couldn't be more happy that we selected her as our agent.
Susan was so great to work with. She kept everything on track, and arranged ALL the details including recommending service providers to make repairs after the inspection. I felt like she was top of things the entire time and always kept me in the loop about what was going on. Working with Susan was a great experience and I will use her services again in the future.
Susan understands the local market well and has worked with us to buy 5 properties so far, and 3 additional ones that are under contract. We have bought homes in both Jacksonville and Rusk and Susan has an excellent understanding of the market from an investors perspective as she has owned and managed rental properties in this market. She is also well connected with local contractors and vendors and has been essential in getting our rental property business established in this market.
Susan's approach to real estate is both highly professional and enthusiastic. She anticipated my needs and quickly got to work. She dealt with a demanding buyer and never complained, and all the while kept her commitment to me as a seller. Should I ever need another real estate agent, Susan will be my first and only call.
Susan is very in touch with our local market. She was extremely helpful and professional in all aspects of the transaction.
