Susan's profile

Susan's reviews

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Susan has 58 reviewsacross 22 different locations, showing 12.
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Susan's qualities as told by our client reviews: great negotiation, supportive, reliable, clear communication, friendly, responsive, local expert.
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Buyer review
We could not have been any more fortunate than to have met Susan for our home buying journey
over 3 years ago
We could not have been any more fortunate than to have met Susan for our home buying journey

We could not have been any more fortunate than to have met Susan for our home buying journey. Her seasoned insight, genuine care of our interest and unrelenting pursuit to find ways to buy a home in a rising rate environment, we are now happily adjusting in our new home in Fremont. For anyone looking for a reliable, trust-worthy and long-term partner (not just a realtor), I STRONGLY recommend Susan to be on your side.

Buyer review
Susan was amazing
almost 4 years ago
Susan was amazing

Susan was amazing. Susan came as referral from a friend who was singing praises. During my house hunt, Susan was my 3rd real estate agent (after making multiple offers with other agents to no avail) and showed me the difference a good agent makes during the homebuying process. She was fully transparent about the process and what she needed from me to increase the changes of winning my property. While being helpful, she was never pushy or adamant that I raise my offer amounts beyond my comfort level and as a first time homebuyer, I was deeply appreciative. As someone who was hyper nervous about essentially spending my entire savings to this point, I cannot say how much the hand holding for my first home buying process helped. She kept in touch with everyone and was like a one person human command center that managed all the logistics for me with frequent updates so I never felt the need to panic. Now I can see why she came with glowing recommendations and I can only say thanks to that friend and second that recommendation to anyone that needs an agent who that's on your side and has your best interests in mind.

Buyer review
Susan was amazing
almost 4 years ago
Susan was amazing

Susan was amazing. Susan came as referral from a friend who was singing praises. During my house hunt, Susan was my 3rd real estate agent (after making multiple offers with other agents to no avail) and showed me the difference a good agent makes during the homebuying process. She was fully transparent about the process and what she needed from me to increase the changes of winning my property. While being helpful, she was never pushy or adamant that I raise my offer amounts beyond my comfort level and as a first time homebuyer, I was deeply appreciative. As someone who was hyper nervous about essentially spending my entire savings to this point, I cannot say how much the hand holding for my first home buying process helped. She kept in touch with everyone and was like a one person human command center that managed all the logistics for me with frequent updates so I never felt the need to panic. Now I can see why she came with glowing recommendations and I can only say thanks to that friend and second that recommendation to anyone that needs an agent who that's on your side and has your best interests in mind.

Buyer review
Wonderful experience
almost 4 years ago
Wonderful experience

It was a wonderful experience working with Susan. She is professional, responsive, knowledgeable and helpful. The process of buying a home is really overwhelming. Susan always responded promptly to all the text and calls which was really valuable. Thanks you so much Susan!

Seller review
Susan is a Real Estate genius!
almost 4 years ago
Susan is a Real Estate genius!

We have known Susan for over 20 years. During this time, she has guided us with seven different real estate transactions; both in buying and selling. Because of her knowledge of the housing market, professionalism and wonderful personality, we received WELL over our asking price for the recent sale of our home! If you want honesty, integrity and someone who will go to bat for you, than look no further than Susan Berry.

Seller review
Excellent realtor
about 4 years ago
Excellent realtor

Susan helped us buy our home and then sell it in the process of a divorce. She was patient, kind, and professional. We accepted an offer well over asking. Would definitely recommend Susan and will use her in the future.

Seller review
Terrific selling strategy
about 4 years ago
Terrific selling strategy

Susan's expertise is invaluable. She knows the local market very well, and is flexible with the current trends. Working with Susan is wonderful. She is professional, honorable and friendly. We listed our home in Half Moon Bay with Susan and it sold with multiple offers in one week. Her advice was perfect.

Buyer review
Loved working with Susan!
over 4 years ago
Loved working with Susan!

Susan was very patient with me and my wife during this new home buying process and could not have been more insightful and encouraging! Thank you for all your help Susan!

Seller review
Outstanding, thorough, and extremely knowledgeable real estate agent
over 4 years ago
Outstanding, thorough, and extremely knowledgeable real estate agent

After having worked with Susan Berry to sell my house in San Mateo, I would have to say that she was an extremely helpful and hands on agent from the very beginning. She was very knowledgeable about all aspects of the home selling process, and advised me about the home inspections, the marketing of the open house, the closing process, the taxes owed for the house sale, how to move and store my items, and much more. She answered all of my many emails, text messages, and phone calls very promptly (within one day at the latest). Susan did an excellent job of marketing and advertising my house on the open market. She had the first open house on a Saturday, three days after placing my house officially for sale; four days later, we had received over six offers, all of which were higher than the initial asking price. Susan had assured me that she would do her best to get a lot of advertising for this open house, and her efforts in marketing this house are no doubt what led to its very quick sale, and higher than expected selling price. The closing process went off very smoothly, and very quickly, thanks to Susan's hands on assistance. She even had a mobile notary come to my location to notarize the closing papers that I had to sign, just to make it that much easier and more convenient for me. After the closing papers and process were completed, most realtors likely would have been done. However, Susan took the time to bring up a number of tax matters related to this house sale that were very important. She explained the capital gains taxes, the step up basis, the extra forms that I would need to file, and much more. She made me aware of a numbers of tax matters that I had not known about. I can't believe how much Susan went above and beyond to make the selling process go as quickly, easily, and as problem free as it did. Overall, she is one of the most hands on, thorough agents, and I would HIGHLY recommend her to anyone looking to sell their house.

Seller review
Quality #1 Realtor
over 4 years ago
Quality #1 Realtor

Susan provided us with excellent service throughout the sale of our house. She went above and beyond, significantly, to ensure we were informed every step of the way, and was supportive during the entire process. We feel we definitely gained a new friend. Susan was also very helpful and assisted us with buying a home out of state. She is the best! We highly recommended using Susan’s services.

Buyer review
Susan is absolutely the best!

Her knowledge of the market, professionalism and approach to the home
over 4 years ago
Susan is absolutely the best! Her knowledge of the market, professionalism and approach to the home

Susan is absolutely the best! Her knowledge of the market, professionalism and approach to the home buying process are unbeatable. (We were a little terrified due to hearing horror stories of other realtors.) Susan treated us like family and was our advocate through the entire process. We started off not knowing anything about the homebuying or loan process. She connected us with the right Lender to get pre-approved. Once pre-approved she setup a tour for us of the best areas in our budget range showing us a variety of options. We ended up buying the first home we bid on and are now in the process of moving into our first home. We have already recommended Susan to our friends and family. Thank you so much Susan!!!! =)

Buyer review
Susan is absolutely the best!

Her knowledge of the market, professionalism and approach to the home
over 4 years ago
Susan is absolutely the best! Her knowledge of the market, professionalism and approach to the home

Susan is absolutely the best! Her knowledge of the market, professionalism and approach to the home buying process are unbeatable. (We were a little terrified due to hearing horror stories of other realtors.) Susan treated us like family and was our advocate through the entire process. We started off not knowing anything about the homebuying or loan process. She connected us with the right Lender to get pre-approved. Once pre-approved she setup a tour for us of the best areas in our budget range showing us a variety of options. We ended up buying the first home we bid on and are now in the process of moving into our first home. We have already recommended Susan to our friends and family. Thank you so much Susan!!!! =)

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