Susan's profile

Susan's reviews

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Susan has 58 reviewsacross 22 different locations, showing 12.
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Susan's qualities as told by our client reviews: great negotiation, supportive, reliable, clear communication, friendly, responsive, local expert.
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Buyer review
Great experience with Susan
6 months ago
Great experience with Susan

Susan helped my husband and me as first time home buyers, and we had a great experience with her. As first time buyers, we definitely needed her guidance and expertise. She always answered our emails and texts promptly, and was very patient when he had questions. She provided helpful advice on every property we saw, discussed pros and cons of the properties, and I appreciate that she was very straightforward with us regarding homes that she thought would not be a good fit for us. She even had her construction contact come to see a property with us to determine how much changes and renovations would cost. She is extremely thorough and I would highly recommend her to anyone looking for a home in the south bay.

Buyer review
Thank you Susan!
6 months ago
Thank you Susan!

Susan has helped us buy our first home in the east bay and after helped us find our home on the Peninsula. Susan has always been exceptional with her knowledge, attention and dedication to helping us through this process. Thank you again Susan!

Buyer review
The Best Agent!!!
about 1 year ago
The Best Agent!!!

Susan was amazing to deal with from start to finish. We were looking for a home and she reached out to me via Zillow. She was very professional from the beginning. She has been in the business for 28 years and showed us a few homes that we were interested in. It only took us less than a week to find the perfect home. She was very attentive and thorough in every step of the way. We closed in less than 15 days. What a wonderful experience working with Susan! Highly recommended!!! Thank you Susan!

Seller review
What a great experience with Susan! Would recommend!
about 1 year ago
What a great experience with Susan! Would recommend!

I cannot recommend Susan enough! As a first-time home seller, I was nervous about the entire process, but she made the entire experience easier and less stressful than I expected. From our very first conversation, she took the time to walk me through every step, answer all my questions, and made sure I fully understood what was happening at all times. She was always available whenever I needed her — quick to respond to calls, texts, or emails — and her calm, professional approach gave me so much confidence along the way. Her expertise was invaluable. On top of her knowledge and professionalism, she was also just a pleasure to work with: friendly, approachable, and genuinely invested in the process. I’m so grateful for her guidance and would absolutely work with her again in the future!

Buyer review
Home buying in Bay Area
about 1 year ago
Home buying in Bay Area

Susan helped us buy a house in tight San Carlos market. She is seasoned RE agent and has well connected network within San Carlos/Belmont community. Susan is extremely responsive, reliable and calm (especially during tense negotiations situations). She proactively guided us through the process and shared her insights which were key in us winning the bid. I would wholeheartedly recommend her to anyone looking to buy/sell home in Bay Area market.

Buyer review
First offer homerun with Susan!
about 1 year ago
First offer homerun with Susan!

My husband and I were introduced to Susan through our mortgage broker (a trusted family friend) and we immediately felt at ease. Susan comes to the table with a few decades of experience and as first time homebuyers navigating the Bay Area market, she made us feel confident and heard. She was very proactive in sending us listings she thought we would like (something that we struggled to find with a prior agent we worked with a couple years prior) and was very adept at getting us all on the same page without being pushy. We felt like she had our best interest at heart and was incredibly communicative and transparent every step of the way. We ended up finding a home in San Rafael that exceeded our expectations. She developed a good rapport with the listing agent, kept everything incredibly organized, negotiated well on our behalf and didn't hang up on me when I screamed in her ear after she told us we got the house :) The only bummer about getting the house on the first offer was that we couldn't spend more time with Susan!! If you're looking for a Bay Area real estate expert who also happens to be a wonderful human, look no further than Susan. We're so thankful to have found her.

Buyer review
Susan surpassed my expectations
over 1 year ago
Susan surpassed my expectations

Susan helped me purchase my first condo. She was there to answer all my questions and provide great insight on things. Highly recommend her to anyone interested in purchasing property.

Buyer review
Best agent ever👍
over 1 year ago
Best agent ever👍

We had our Best experiences ever with such caring , loving Susan Berry our agent made everything very easy and so comfortable, she is smart, perfectionist, and greatest personality made our transaction fast, with no stress👍 She is beautiful inside & out and gladly refer her to all my friends & family.🌷🌷🌷

Seller review
This is your agent
almost 2 years ago
This is your agent

Susan is your Bay Area expert on house sales. She will make your house beautiful in the way that made you want to buy it in the first place. What ever is holding you back she can solve like a good friend guiding you though. This is the talented agent you have been looking for.

Seller review
Susan is the best!
almost 2 years ago
Susan is the best!

Susan took care of everything, all I had to do was get out of the way. She knew how to price, the best time to sell, and my house sold quickly with multiple offers. Couldn't be happier!

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