Her expertise and knowledge of the market and its timing are amazing. She knows how to work with all types of buyers and she is always a professional.
We let Susan guide us through this challenging market, trusting her recommendations along the way. This resulted in the sale of our house, over asking price, in just three days. Susan exhibited ethical professionalism and close communication with us. Susan has an extensive network with real estate agents all over the Bay Area and communicates effectively with them. We could not be any happier with the process, and the outcome, of listing our house with Susan.
Susan is a fantastic agent! I have used her twice, once as a Seller and most recently as a Buyer! She is knowledgeable, caring, and honest and takes the time to understand her clients' preferences and wishes in terms of the house buying or selling process and guides you in the best direction! For my home purchase, she was responsive to my needs and quick to obtain the requested disclosures (only had to ask her once and she followed up quickly); was flexible and accommodating in showing me many open houses. She was patient and never rushed me and was always there to provide her expert advice and honest opinion about each property. I relied on Susan's expertise to purchase my new family home! Susan has provided her expertise to me for many years and I am grateful there are caring and honest agents like her! I will definitely recommend her to my family and friends! She's the absolute BEST! Thank you Susan!!!
Susan recently helped us navigate the dual challenge of selling our condo and buying our new house, and she made both transactions very smooth. From the beginning, she had a clear plan. Susan was very proactive and responsive. What was most impressive was her wealth of knowledge and deep experience. Whether we were looking at different cities, specific neighborhoods, or even down to individual streets, she knew the ins and outs of every area we considered. When it came time to buy, her strategic guidance was instrumental in helping us assemble a winning offer at the right price. It was truly a pleasure to work with Susan.
Experience and Knowledgable connections with real state co-workers.
Susan helped my husband and me as first time home buyers, and we had a great experience with her. As first time buyers, we definitely needed her guidance and expertise. She always answered our emails and texts promptly, and was very patient when he had questions. She provided helpful advice on every property we saw, discussed pros and cons of the properties, and I appreciate that she was very straightforward with us regarding homes that she thought would not be a good fit for us. She even had her construction contact come to see a property with us to determine how much changes and renovations would cost. She is extremely thorough and I would highly recommend her to anyone looking for a home in the south bay.
Susan has helped us buy our first home in the east bay and after helped us find our home on the Peninsula. Susan has always been exceptional with her knowledge, attention and dedication to helping us through this process. Thank you again Susan!
Susan was amazing to deal with from start to finish. We were looking for a home and she reached out to me via Zillow. She was very professional from the beginning. She has been in the business for 28 years and showed us a few homes that we were interested in. It only took us less than a week to find the perfect home. She was very attentive and thorough in every step of the way. We closed in less than 15 days. What a wonderful experience working with Susan! Highly recommended!!! Thank you Susan!
I cannot recommend Susan enough! As a first-time home seller, I was nervous about the entire process, but she made the entire experience easier and less stressful than I expected. From our very first conversation, she took the time to walk me through every step, answer all my questions, and made sure I fully understood what was happening at all times. She was always available whenever I needed her — quick to respond to calls, texts, or emails — and her calm, professional approach gave me so much confidence along the way. Her expertise was invaluable. On top of her knowledge and professionalism, she was also just a pleasure to work with: friendly, approachable, and genuinely invested in the process. I’m so grateful for her guidance and would absolutely work with her again in the future!
Susan helped us buy a house in tight San Carlos market. She is seasoned RE agent and has well connected network within San Carlos/Belmont community. Susan is extremely responsive, reliable and calm (especially during tense negotiations situations). She proactively guided us through the process and shared her insights which were key in us winning the bid. I would wholeheartedly recommend her to anyone looking to buy/sell home in Bay Area market.
My husband and I were introduced to Susan through our mortgage broker (a trusted family friend) and we immediately felt at ease. Susan comes to the table with a few decades of experience and as first time homebuyers navigating the Bay Area market, she made us feel confident and heard. She was very proactive in sending us listings she thought we would like (something that we struggled to find with a prior agent we worked with a couple years prior) and was very adept at getting us all on the same page without being pushy. We felt like she had our best interest at heart and was incredibly communicative and transparent every step of the way. We ended up finding a home in San Rafael that exceeded our expectations. She developed a good rapport with the listing agent, kept everything incredibly organized, negotiated well on our behalf and didn't hang up on me when I screamed in her ear after she told us we got the house :) The only bummer about getting the house on the first offer was that we couldn't spend more time with Susan!! If you're looking for a Bay Area real estate expert who also happens to be a wonderful human, look no further than Susan. We're so thankful to have found her.
Susan helped me purchase my first condo. She was there to answer all my questions and provide great insight on things. Highly recommend her to anyone interested in purchasing property.
