Steven's profile

Steven's reviews

  4.9  
Steven has 92 reviewsacross 25 different locations, showing 12.
over 5 years ago
Steve is very personable, thorough in his presentation

Steve is very personable, thorough in his presentation. He gives you a detail account of the process of selling a home with data in an excellent manual. He keeps you up to speed in all the details of the process; helps in any problem-solving issues . He has an excellent team of members who communicate well in all matters of selling your home! He is well informed with a lot of experience in his business. a great guy! We were blessed to work with him in selling our home! We highly recommend him and his team! Blessings, Luis and Susan Martinez

over 5 years ago
"Thea Snelly is an amazing woman!!! Whatever she's making

"Thea Snelly is an amazing woman!!! Whatever she's making.....double it!!! Thank you Thea, for your patience, kindness, compassion and hard work. I know we weren't always easy on you, but you NEVER let us down. God bless you and Steve Rupp!"

over 5 years ago
Steve is a great agent if you are selling your home

Steve is a great agent if you are selling your home...very much a status quo person. He will defend fight for and support the sellers and the sellers agents. If you use him on the buy side he is very weak. Will not support buyers side. He invests all of his efforts to make sure the sellers and sellers agents love him. He does not support the buyer. He allowed the sellers to take advantage of me to where I incurred tens of thousands in debt in large part because Steve and his agent Thea didn't want to upset the sellers. When I asked Steve and Thea to support me all I got was well you just don't undetstand the Indianapolis market. We don't want to upset the sellers. On day of closing I pull up for my walk through front grass past my shins, back yard at my knees. The stove had dried eggs on it, the fridge had spoiled milk and butter and was filthy. The carpets had pet refuse all over it. The toilets covered in human waste and Steve and Thea never even called out the sellers or their agents. Steve very much under performed. The first time Steve even saw the house I was buying and he was my supposed agent was 15 minutes before closing...if you are selling Stevevis great.. if you hire him on the buy side, buyer beware.

over 5 years ago
"From the initial introductory phone call and in person meeting, Steve made my husband and I feel ve

"From the initial introductory phone call and in person meeting, Steve made my husband and I feel very comfortable and at ease. He genuinely listened to our reasons why we were considering selling our home after 20+ years with intent to move out of state to start a new life chapter in our retirement years. Multiple factors out of our control came into play starting and stopping the process while we were trying to make the final decision to place our home on the market. Steve checked on us routinely to see how we were doing. Once we knew we were able to go forward, Steve and his team were available to provide referrals to reputable service providers as needed to complete projects under a shorter timeframe than originally planned. Steve went through each stage of the process outlining what would take place and answering any questions we had. The closing of our home went smoothly. We highly recommend Steve Rupp and The Zulu Group for any of your real estate needs. You will not be disappointed."

almost 6 years ago
Steve and his Associate Thea Snelly, truly go above and beyond to make your home buying experience a

Steve and his Associate Thea Snelly, truly go above and beyond to make your home buying experience amazing. Weather it’s Tuesday weekly updates, to knowing all the areas and fair values. They don’t tell you what you want to hear, but what you need to know. They made buying our home an enjoyable and easy experience. The only real estate agents I would use in the Indy Metro area!

almost 6 years ago
"Steve Rupp is unbelievable

"Steve Rupp is unbelievable. Never a request he doesn’t help resolve. Follow up is amazing, weekly updates. Great service Steve not only has been a rock star with our 3 separate transactions but has assisted with our purchases in other towns. Not for the commission but because he cares enough to make sure his clients are taken care of through the whole process. If Steve worked nationally we would never use another realtor, regardless of the cost."

almost 6 years ago
"Steve and his team are the gold standard in real estate

"Steve and his team are the gold standard in real estate. From the first moment I mentioned looking at homes to my closing celebration, they were attentive to my needs and in constant communication with me. Steve consistently makes his clients feel heard and appreciated, and I know he is always a call, text or email away. I'm sure there are many fine realtors in the Indy area, but Steve remains far and away my top choice."

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