Okay service, but dropped the ball
I had used an MLS listing agent in the past that was very good. So I was disappointed by the lack of service and response with this agency. Never ever got to speak with Stephen Lachey. He has a team of minions who respond to calls. If you ask for the person you spoke with before, they are always busy and whoever answers the call will handle your questions. That's Okay. But what is NOT okay is that they cost me $10,000 above asking, on my first offer received on the house. Their lack of response to the Buyer's agent was lazy and negligent. The Buyer's agent apparently submitted the offer through email and not the designated portal. Instead of responding to the agent with urgency, or informing me what was going on, there was a lag time. When inquired of the buyer's agent about this offer I never got to see after 2-day delay, I was in shock. By the time we got to day 3, I called the agent and she stated the buyer decided to withdraw the offer out of frustration! He had a job starting in the area and wanted that contract immediately.
Other offers came in, one lowball, but finally one at asking. I sold the house within 7 days. And I only had to pay the Buyer's agent commission of 3%. And the closing costs and fees were as stated. So I was satisfied at the end.