Stephen Aki

Stephen and I met on BiggerPockets real estate social network. I called him cold, and he was extremely responsive, friendly, helpful, and professional -- all from the very first time talking with him. I also valued that he is a veteran of the US Armed Forces. He helped my father and I sell a few lots of land that were near our old family home. We did the deal from out of town, with Stephen working on our behalf with local sellers. Stephen went above and beyond our expectations, especially as we tried to improve the value of the land by working with the county's office to improve the develop-ability of the land. Overall very satisfied and would highly recommend Stephen Aki as a seller's agent!

Stephen was wonderful to work with. Went out of his way to help us and our son who is a veteran. He met with us on numerous occasions and was honest and straight forward with information.

I don't know if we could have done it without Steve. We were mostly on our own, buying our first home in a city we didn't know - during travel and movement restrictions, no less. Steve bent over backwards to help us with all things in-person that we had difficulty doing, including loads of video tours. He followed up with services to keep the processes moving, and he stayed on top of tasks and repairs to make sure we were getting what we expected. He is uniquely qualified to handle the complications of using a VA Loan during a station change. He helped us understand the buying process, he connected us with all the resources and people we needed, and he was able to relay sound guidance from personal experience. We are still learning from him, even after closing, about what to expect in the region and what to do with the home. All the meanwhile, he was critically supportive. He helped to manage our emotions and shielded us from the negative emotions of sellers. When we came to visit, he escorted us around, taking the time to let us get to know the area. We plan to remain connected with Steve going forward, and we will recommend him to any who ask. If we were to go back and redo, we would absolutely go with Steve again! He's not just a professional - he's a really dependable person who's making an impact on our community.

We liked Stephen Aki for three main reasons: from a personal perspective, a customer perspective, and as a professional. On a personal level, we got to know to Stephen from a cold call. He was not pushy. After some discussions we found him to punctual, honest and went over and above what a normal agent would do in getting market information, data and stats. Over time we found he conducted himself with integrity and professionalism. It was extremely easy to build an excellent relationship with Stephen. Stephen was excellent for us from a customer perspective. Stephen has personal traits that allows him to be an excellent agent that focuses on the customer. First, he was really focused on getting the information to us (in a timely manner), in order for Joanna and I, to make good decisions. He always followed up with us and others to keep things on track and progressing: prior to the listing, during the sale and negotiation process, and the time period right up to closing. While Stephen did not have answers on the spot, we really appreciated that he was honest and that he would get back to us immediately afterwards with the answers. He was always committed on delivering on his promises and making sure we were happy. Last I wanted to point out that Stephen was a calming influence for us. Up to the final closing was an emotional time period as we had many disputes charges with our property manager (itrip Orlando Premier Resort Properties LLC) . Stephen was very calm and focused for us. He worked diligently alongside us in the trenches to close the house. He dealt with the buying agent, closing agent, and us. We really appreciate the support, calmness, and analysis that influenced Joanna and I in a very positive way to be calm, think and make good decisions. In essence, we now have a relationship built with Stephen. Joanna and I wanted to thank Stephen and your brokerage for your support during this difficult transaction.