My husband and I recently had the pleasure of working with Shannon Pansmith as our realtor during our relocation to Akron, OH from out of state. From the moment we started our house-hunting journey, Shannon impressed us with her continuous dedication and accessibility. One of the aspects we valued most about Shannon was her patience. Despite our indecisiveness and the extensive search radius we imposed, spanning 30-45 minutes in every direction from Akron, she remained steadfastly supportive. Shannon never rushed us or made us feel pressured, always ensuring we felt comfortable and confident in our decisions. Throughout the entire process, Shannon demonstrated professionalism, expertise, and genuine care for our satisfaction. Her communication was prompt and transparent, and she was always available to address any questions or concerns we had. We cannot thank Shannon and her team enough for their exceptional service and guidance. With their help, we have found not just a house, but a place we can truly call home here in Akron. If you're looking for a realtor who combines accessibility, patience, and dedication, look no further than Shannon Pansmith.

Shannon & Matt tienen un equipo exceptional. Desde que iniciamos el proceso hasta que se vendió la casa por completo, ellos hicieron todo por nosotros. No pudo haber sido más fácil y satisfactorio. Muchas gracias.

We will definitely use Shannon again for our next real estate purchase or sale!

Shannon as been a terrific partner on this multi-step journey of ours. We needed to sell a home (that needed a LOT of rehab work) in order to purchase our own home, and Shannon was with us every step of the way. Her availability, expertise, experience was invaluable, and she's incredibly kind, professional and likeable as well! Her team (Kathleen & Matt) are equally responsive and professional. They were always available to answer questions, field concerns, and do some hand-holding as well. If we were ever to need a realtor again, I would choose Shannon and her team in a heartbeat. Thank you, Shannon!

Shannon and Matt were the best to work with. Very professional. Shannon told me how to stage the condo we were selling, and it sold faster than we thought. They got back to us quickly with all of our questions (and there were many because I have never sold a home.) I would highly recommend Shannon and the team!

This is the second home that Shannon has sold for me! The first within thirty days, the second in ten days. She is reliable, efficient and effective. The entire squad is a pleasure to work with! Highly recommend.

Shannon and her staff were super helpful getting this deal accepted. I’m an out of state investor. Shannon and Rob made the entire process very easy and informative. Rob went by the property a couple times to FaceTime and send me videos which was very helpful. Kathleen helped make the transaction clean and simple for me. Most of all, the communication was great from everyone. I’d highly recommend using them!

My townhouse in Cleveland was marketed by Shannon, Matt and Robert. They did a great job keeping things easy for me. E sign docs, virtual staging, and an efficient closing process. I would highly recommend them!

Shannon was fabulous. She held our hand every step of the way! From buying our first home in 2016, to selling in 2021. Shannon's knowledge and professional experience is worth it's weight in gold two times over. If you are looking for someone with confidence and a genuine passion for the industry, she is truly your gal. So incredibly grateful we had her and her skilled team advocating for us and guiding our path though such a daunting process.

Shannon helped us sell and buy a new home in Hudson. She knows the community very well and helped us navigate a unique situation where the home we purchased did not have an agent representing them and her team ended up doing anything necessary to get the transaction through to close. She's been a trusted advisor on rental properties and we have recommended her to countless family and friends. Her office staff is incredible and Kathleen is always in touch to make sure you are aware of the status of your transaction. We felt in great hands with their team and really appreciate all of the events they host for the community and their customers.

We had an interesting time trying to find a place to buy, as we were located on the other side of the country and unable to see any homes in person. Worked with other agents, but they were not terribly flexible or understanding of our needs. With those other agents, we had put offers in on other places only to be outbid. Even more houses were off the market before we could make arrangements for a video tour. When we found the listing for our house, the Pansmith-Eizenberg Squad responded promptly and had the knowledge of the local market to assist us with putting forward a winning bid.

Shannon guided me through a difficult buyers market especially for a first time home buyer. She helped focus in on exactly what I, wanted and made tours and negotiations occur extremely quickly. Additionally, she was a wealth of knowledge and insight into both the regions and the unusual market conditions. And when, the right opportunity finally struck, she made the entire process from initial offer to final closing easy and painless. I have already recommended her services to several acquaintances and will continue to do so for anyone looking to buy a home in the NE Ohio region.