Roger's profile

Roger's reviews

  5  
Roger has 66 reviewsacross 29 different locations, showing 12.
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Roger's qualities as told by our client reviews: patient, supportive, detail-oriented, great negotiation, clear communication, responsive, local expert.
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Seller review
Excellent Service in a Difficult Market
almost 2 years ago
Excellent Service in a Difficult Market

Selling your home is hard enough, but in a difficult market with high interest rates you need the best real estate agent you can find. I was fortunate enough to find a "team" approach with Roger and Susan Kelley. Their knowledge of the market and how to effectively value and show my home was pivotal in finding a qualified buyer and closing the sale with minimum angst. Roger was always incredibly responsive to any question at most any occasion. He even answered a call from me when he was at the doctor's office. Susan was extremely helpful with guidance on showing the home and helping me search for a new home. Of course, you need more than excellent communication. I received the best guidance from experienced professionals who not only walked me through the mind-numbing paperwork but also recommended other professionals like moving and storage companies, inspection and repair people who were also top notch. Roger helped my next-door neighbor sell her home several years earlier and I was impressed when I saw him helping her move a few items out of the house shortly before closing. Moving furniture was certainly not part of his contract but it gives you an idea of his dedication to helping his clients. A caring attitude, intellectually smart and knowledgeable and a great communicator is what lead me to trust Roger as my real estate agent. I am very happy to recommend him and Susan to others.

Buyer review
An excellent experience!!
about 2 years ago
An excellent experience!!

Roger and Susan were an outstanding team to work with during my families home buying process. They are excellent communicators and extremely knowledgeable in their field. Roger is a great negotiator and was able to get us exactly where we needed to be! I would recommend using the Kelley team to anyone who is seriously considering purchasing a home. Thanks again Roger and Susan!!

Buyer review
Flexible, knowledgeable, and expedient
over 2 years ago
Flexible, knowledgeable, and expedient

From the very first listing we viewed, Roger and Sue Kelley were very flexible and expedient in getting us into every home we wanted to see. Though careful not to lead with any biases toward the properties we viewed, they were able to either validate or give explanations as to the scope of work needed in each listing in order to realize our vision. Ultimately, Sue and Roger helped us find the perfect home for us that matched our expectations with the minimum amount of elbow grease needed to make it our forever home. Highly recommend!

Buyer review
Pros pro, very professional, accessible and responsive. Great to work with. Strongly recommend!
over 2 years ago
Pros pro, very professional, accessible and responsive. Great to work with. Strongly recommend!

Roger was a sellers agent at a property I went to go see. He was a pro. Though I didn't make an offer on that property at that time- I decided on a different neighborhood, I therefore reached out to him later as a buyer wanting him to be my buyers agent, recalling his high degree of professionalism and competence before and during the showing. Roger and his wife Susan helped my family and I feel comfortable throughout the home buying process, walking us through it step by step from appraising the property for me, to giving me the tour, to discussing the offer and negotiation with us, to walking through the contracting and paperwork in detail, the inspection and inspection resolution process, working with the title company, the walk through, closing, and everything in between. Very thorough, took substantial time to help explain in depth each piece throughout in detail and spent much time doing so. Straightforward and smart, and gave good advice that was spot on. Got a nice housewarming gift as well from Roger and his wife Susan. They responded immediately to texts and calls and kept us informed. Highly communicative and responsive and worked on my tight schedule, always aligning to my availability. Turns out the place I wanted had 2 offers already when I saw it and an offer deadline of that evening so we moved quickly and efficiently to get it done. Were Roger not very responsive, communicative and proactive, it may not have worked out at all. Roger and Susan were a pleasure to work with. Highly recommend them to anyone looking to buy or sell. Will stay in touch.☺️ Perhaps grab drinks again.☺️ Very glad to have worked with them- it worked out very well, and they made the process a comfortable one for my family and I. Helped us feel at ease and like I had a strong, caring, and professional team representing me/looking out for my best interest throughout. Happy with the home, negotiation, purchase, etc. Would recommend them to anyone in the market. Great Team!

Seller review
Has your best interest at heart
almost 3 years ago
Has your best interest at heart

Has your best interest at heart. I was lucky enough to be paired with Rog via Zillow when making my first home purchase in 2019. I immediately knew he had my best interest at heart and he shepherded me through the home buying (and eventually selling years later) with patience and a wonderful positive energy. If I ever buy again in Colorado he’ll immediately be my go-to guy!

Buyer review
Best you could ask for!
almost 3 years ago
Best you could ask for!

Extremely professional, educational, and kind every step of the process. We were first time home buyers and buying a house was made easy with Roger. Highly recommend.

Seller review
Fantastic team!
almost 3 years ago
Fantastic team!

Roger and Susan were such a pleasure to work with. I really appreciated their professionalism, the extent of their knowledge, resources, and practical advice. They were in communication with us every step of the way and made the process very smooth. I would highly recommend their team to anyone looking for a realtor!

Seller review
Roger and Susan: True Pros
about 3 years ago
Roger and Susan: True Pros

We are very glad that we chose to list our home with Roger and Susan. Our property was tricky because it was likely to set a record for our neighborhood if it was handled properly. From the marketing, listing strategy, to the negotiations, both Roger and Susan get top marks for their level headed approach and expert guidance. And extra kudos go to Neuhouse Realty for running such a quality operation from top to bottom. We are grateful for the help of all those involved, and will definitely have them at the top of our list if and when we need help again in Northern Colorado.

Buyer review
Made our first time home buying experience a breeze
about 3 years ago
Made our first time home buying experience a breeze

As a first time homebuyer, my husband and I couldn't have asked for a better realtor. Roger and his wife, Susan, went above and beyond in our house buying process. Roger is professional yet extremely down to earth. He is very knowledgeable and answered all of our questions through the process. He gave us pros and cons to the houses we were looking at, and didn't pressure us at all through the process. Can't recommend these two enough!

Buyer review
Outstanding Service
over 3 years ago
Outstanding Service

Coming from the east coast, with no experience with Colorado real estate , we were very fortunate to engage Roger and Susan Kelley as our buying agents. Roger has enormous experience and knowledge of the local front range market, as well as very up to date knowledge of current market conditions. In addition Roger is an excellent communicator who understood our questions and concerns, and gave us very clear answers to all of our questions. And, when we did find the house that best met all of our needs, Roger skillfully negotiated a very good discount on the sellers asking price for us. Beyond the closing of the sale, both Roger and Susan continue to be available and a great resource for local knowledge as we continue to settle in to our new home.

Seller review
The service we received from Mr. Kelley, his wife Susan and son Sam was nothing short of phenomenal!
over 3 years ago
The service we received from Mr. Kelley, his wife Susan and son Sam was nothing short of phenomenal!

I would highly recommend using Mr. Kelley for any real estate needs you may have! His knowledge, guidance, understanding and willingness to help us was above and beyond any expectations we ever had! We will forever be grateful not only to him but also to his wife, Susan, his son Sam and daughter in law Morgan. The whole family was absolutely phenomenal!

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