Rich is the best! We purchased our house sight unseen from Hawaii, and his dedication to overcoming geographical limitations was unmatched. It was an easy decision five years later to use him for our sale of the same home this month, once again from across the country. He provided superlative expertise and strategic planning to receive the best offers possible. We acquired a solid set of offers and an excellent buyer for us to move to closing with no hiccups. And - once again - he took care of so many little things due to our absence in the area, that we never had a worry. If you are looking for a superb realtor in the Kitsap area, look nowhere else!

Rich is an expert and an honest, honorable man! We worked with him over an entire year in a very difficult market. He is kind, patient, fun, compassionate, gracious, wise(told us no not a good place many times), excellent evaluator of houses and locations, you could move this wall, unfailingly cheerful, committed to walking with us even when we wanted to quit, consistently available, efficiently moved us forward, strategically made offers or withdrew them, humble, prayed with us and for us constantly. he knows the rules and laws well. Did what he said he'd do and in the time he said. Honestly we can't imagine how he could be better.

We have bought four houses and Rich exceeded our expectations at every turn. He never grew weary of our changing criteria and cheerfully showed us whatever we wanted. His experience in every part of the process was very evident and reassuring. When there were items we questioned on the inspection, Rich willingly jumped in and helped resolve them. After moving into our new home, we clearly wanted him to sell out previous residence. That was even more amazing when it sold less than week after listing, well above the asking price. Again, when there were issues with closing, Rich went the extra mile to resolve them and helped us close on time.

Working with Rich is always a joy. We have both bought and sold with Rich and he makes the process painless and smooth. He knows his market extremely well and is willing to go above and beyond for the customer. If I am buying or selling in Kitsap I will always use Rich.

Rich has helped us sell our home (2019) and now purchase our new one (2021) , both were great experiences. Rich has a great knowledge of both buying and selling home and incredible faith. It was not easy buying a house in the market we are currently in, but he took the ferry, and traveled out to the areas we were looking at every weekend and some random weekdays for months. He sometimes scouted out some potential candidates ahead of time, and seeing if there were things other than what we wanted to see that were worth our time, he knew what we valued and we're looking for. I have to mention that when we sold our house a few years ago he helped us paint and seal the deck and windows when were crunched for time. He kept us informed of everything in the process, both buying and selling and explained things to us we didn't understand. Rich is not only our realtor, he has become our friend.

We would not hesitate to recommend Rich Jacobson. These days, the real estate marketplace in the Pacific Northwest is pretty demanding. Rich possesses an excellent knowledge of the local market, and he was able to both negotiate and navigate through the particular processes effectively and efficiently. He was exceptionally responsive to our questions and concerns and made what most people would describe as a "stressful experience" manageable and fun. If we were to use a professional sports analogy, Rich would easily fit that "Five-Tool" qualification as the consummate professional. More importantly -- at least to us--Rich is a relational, servant leader who puts the needs of his clients first. Working with Rich was a refreshing reminder that real estate is still a "people business."

Rich Jacobsen and Fathom Realty not only listed and sold our old home, but also were able to find and walk us to the process of buying another home. There were many parts of the transaction that were emotional and difficult, but Rich was able to fight for us, giving us the service/support that we were looking for, which ultimately allowed us to move into our dream home. There are many difficult aspects involved with this same-day close/purchase! Rich was able to pull it off. Thank you Rich and team, you guys are amazing!!! Respectfully, The Johnsons, Thanks again guys

Rich was extremely helpful in getting my parents second home sold quickly and making the closing process clear and relatively painless. His ability to accommodate my limited schedule to meet with him and do the various things needed to get the house ready for listing was very helpful! My parents and I all lived outside the area so Rich’s comprehensive market knowledge was invaluable. His photographer showed the house in its best light which was particularly important with restrictions due to the pandemic. I would highly recommend Rich for his vast knowledge of the area, his willingness to take time to walk us through the sales process, and his relationship with escrow agents that made closing an easy process.

If you are thinking of buying or selling, I 110% recommend Rich Jacobson. Rich was recommended to us after helping a friend sell their home, and after helping another friend buy their home. Both raved about his knowledge and attention to detail. We started working with Rich in late summer of 2019. It was our first home we were selling. We had no idea what to do or expect and Rich gave us guidance and helped us to get our house sold. In early 2020 we put our home on the market. Rich helped us every step of the way: from staging, to home photos. The selling of our home was a difficult one (from bank mistakes to a pandemic). Not only that but our family was out of state for the majority of the sale of our home. Rich ensured that absolutely everything was taken care of while we couldn’t be there physically. To say he went above and beyond would be an understatement. Not only did he take care of everything, he did it in a way that made it as stress free as possible for us. Rich looked out of us, advocated for us, and made sure my family and our investment was well looked after. He truly cared and was invested in us as people. If you are buying or selling, Rich Jacobson is the trustworthy and honest agent you need. He knows the ins and outs of real estate and will ensure that you, and your family are well taken care of.

Working with Rich was truly a wonderful experience. He met with me initially to walk me through the process as I was a first time home buyer. That meeting really set the tone for the next two and a half months. He was very supportive when my lender started pushing back on the closing timeline and really rocked the process when the seller's dog destroyed the carpets a week before we closed. Highly recommend and absolutely will be calling him again when I want to buy or sell.