As a first time home buyer working with this agent was great! I had been previously working with another agent and there were some tense moments with them, but I had none of that working with Randall. I never felt pressured to make a decision on a place even when I asked to view a home more than once or afterseeing mulitple listings. During walkthroughs he did not hover and let me explore a location and would point out note worthy items. Which was helpful since I would often go alone and did not know what to look out for. During the escrow process, again as it was my first time, he walked me through everything and explained every paper I signed and why it was being done. He kept me on track and answered all of my questions even when I asked the same question, but in a different font. I would in a heartbeat reccomend working with Randall to anyone in need of purchasing a home!