Rachael's profile

Rachael's reviews

  5  
Rachael has 78 reviewsacross 5 different locations, showing 12.
over 5 years ago
Working with Rachael has been a pleasure

Working with Rachael has been a pleasure. This is the first time I have sold a home that I was not currently living in Selling it during a pandemic and living out of state was made simple and stressless working with Rachael. Rachael is very knowledgeable about real estate and the market in Big Bear/surrounding area. We set a price I was happy with that was reasonable and my home got multiple competing offers and sold above asking price. During the contract negotiations Rachael was very thorough and made sure that I understood and even advised changing language to make sure there would be no misunderstanding. I would highly recommend using Rachael for all you real estate needs.

over 5 years ago
Rachael is wonderful

Rachael is wonderful. She Navigated us through our real estate fears and looked after our best interest at all times. She is the most honest straight forward agent we have ever met. She sold our house fast and for well above what we were initially expecting.

almost 6 years ago
Working with Rachael has been amazing! She has gone above and beyond what would be considered norma

Working with Rachael has been amazing! She has gone above and beyond what would be considered normal part of a real estate agent. I received information from her in the mail stating that she could sell our house within a particular range and that she did! She gave great advice on how to stage or home and worked with us with regards to showing our home when we had people staying in our house. Whenever I had issues or concerns about our property should would have people there checking it out for us. We had a very frustrating close and she was my advocate following up with the escrow company and pushing them to get their tasks done. Throughout the closing process she always took my calls and followed up on the issues in a very timely manner. I highly recommend utilizing her for any of your real estate needs.

almost 6 years ago
We had the opportunity to purchase a piece of property in the Big Bear area and had the great fortun

We had the opportunity to purchase a piece of property in the Big Bear area and had the great fortune to have Rachael Smith orchestrate our purchase. She was attentive, transparent, effective and most important, responsive…everything you can pray for in a real estate person. She also knew the area extremely well and has since been able to recommend several other highly rated people in the area that we needed to do some work on our home.

about 6 years ago
This transaction was seamless and easy

This transaction was seamless and easy. Rachael is very professional and easy to work with. I would highly recommend working with her on any real estate transaction.

over 6 years ago
Rachael is great to work with

Rachael is great to work with. We didnt live local during our househunt, but she was very flexible and met us whenever we made it to town. We were new to town and she helped us get to know the area. She was very understanding during our decision making process, and very patient. We couldnt thank her enough for getting us into our new home on a very tight timeline.

over 7 years ago
I never post reviews

I never post reviews. Unless my services are terrible or, over the top good I see no sense in posting. Rachael Smith’s services were way above and, beyond the call of normal duty. I have no choice but to write this glowing review. In the beginning of winter I decided to research purchasing a vacation home in Big Bear. I had no experience in the area. I was so gun shy that I came up on 6 different occasions and, made 5 different offers. Finally, after months of patience Rachael found a gorgeous home far below market value for me. We placed an offer within hours of it hitting the MLS and, it was immediately accepted. During Escrow I came up for the home inspection and, went for a half day of snowboarding. I had an accident which hospitalized me for a week. I required 8 weeks of recovery. Rachael helped me to complete many tasks that I was unable to because of my condition. Also, the seller received several cash offers much higher than mine after the fact. They became difficult. They started doing things to try and force me out of escrow. They took a couple of thousand dollars’ worth of furniture from the home at the last minute. Furniture which was in our deal. Imagine buying a car then finding out the seller had taken out the stereo at the last minute. Rachael stood her ground and told them that was unacceptable. In the end the seller’s agent paid me cash for what they had taken in escrow. So if you’re thinking about working with Rachael do it. You’ll be glad you did.

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