Rachael was a dream to work with. First of all, she sold our home within hours of listing it, and at a higher price than any of the comparable properties in the area. She had been recommended by a brilliant woman who knows more about Big Bear than almost anyone, and Rachael still exceeded our hopes and expectations. She is a pleasure to work with, both detailed and personable. She is also one of the most well-read and well-rounded characters you are likely to meet, and at the top of her game as a realtor. We couldn't recommend her more highly.

Rachael was super knowledgeable and always quick to respond! She helped us every step of the way through our purchase and sale of our home. We are not the easiest clients, and she was attentive and helpful through it all. Highly recommend her services!

Rachael first and foremost is passionate about real estate and helping those involved (clients and not). She genuinely cares about each transaction and the people involved. Rachael helped me buy a place and sell a place in Big Bear Lake, CA. Her expertise in real estate transactions, keeping tabs on the deal, and consistent/clear communication is on par with the best of them. Rachael stays consistent the whole way through even when difficult items pop up that may need to be navigated. I will definitely use Rachael again for my real estate needs when it comes to buying and selling property. She is super personable too, which makes the business relationship even easier.

We highly recommend Rachael! She is easy to work with, very responsive, and fun to house shop with. Her knowledge of the Big Bear market and of short-term rentals helped us find a wonderful vacation home. Our offer and purchase prices were well under the asking price, in a seller’s market, and Rachael’s guidance and support were highly appreciated as we negotiated with the seller. Our escrow process was smooth and organized, which was especially great since we live hours from Big Bear. We will definitely be asking Rachael for her help on our future Big Bear real estate needs.

Working with Rachael Smith was wonderful. We had two rentals in Big Bear that we have wanted to sell for years but have hesitated because of our long-term tenants. I had a great conversation with Rachael a couple of years ago, but we decided to wait on selling. With the market in Big Bear so hot, we decided to call Rachael again because we had such a good feeling about her the first time we talked. When she said we could market the rentals with an agreement to allow our tenants to stay, we decided now was the time to get them sold. She suggested reasonable asking prices to start with, and when we called our tenants, both of them actually wanted to buy the places themselves. Rachael worked very well with both sides. Rachael had great advice all the way through the process. She worked with the tenants and facilitated everything beautifully. On our end, we were able to do everything online, which was great because we live down the hill. She updated us frequently and kept us informed of all timelines, and in less than two months from our first call to Rachael, escrow had closed on both places. We never dreamed everything would go so smoothly, and we know this happened because of Rachael’s knowledge and expertise as a realtor. In addition, she is just a great person! Whenever we had questions whether by email or phone, she got back to us immediately, and it was always such a pleasure talking with her on the phone. I felt like we were working with a friend, even though we’ve never actually met in person. (We hope to meet her on our next trip up to Big Bear.) We highly recommend Rachael to anyone looking for a great realtor in the Big Bear area.

You can count on Rachael, whether buying or selling your property in Big Bear, CA. She helped us navigate the intricate world of buying a house and then selling the house after 3 years of ownership. She helped us negotiate for top dollars when we sold the house. I will definitely ask her help again the next time I buy a house in Big Bear.

Rachael out performed my expectations on all levels. I was well informed on each and every turn of the sale. She was very pleasant when ever we spoke. I would not hesitate to do business with her again if I returned to Big Bear.

If you need a realtor in/around Big Bear, then you must use Rachael!!! She helped us with the sale of one home in the Moonridge area and then the purchase of another home as well. Very connected with the markets and we felt she was always looking out for our best interests.

Rachel is one of the best you will ever work with. She is competent, professional, and thorough. In addition, she is kind and fun to collaborate with. Great lady! I won’t use another realtor in Big Bear.

I can't say enough about Rachael. We just closed a vacation home in Big Bear, which was actually our first property purchase, and Rachael was a wonderful guide, collaborator, and repository of knowledge throughout the process. Big Bear is COMPETITIVE and the market is hot right now. Rachael was realistic. She listened to our needs and then immediately jumped into action, coordinating on-market offers but also finding off-market opportunities to fit our budget -- all while warning us away from properties that *seemed* like they might work for us but that in hindsight would have been nightmares. She hustled every step of the way, was completely responsive, and most important we always felt like we were getting the benefit of her deep knowledge of the market and the area without any trace of icky salesmanship. She's just good people who's PHENOMENAL at what she does, which is absolutely the word on the street and how we came to find her. Rest assured when we're ready for our next place Rachael will be repping us.

Working with Rachael was so smooth. She was thorough, efficient, so knowledgeable and quick to respond to our many questions. We appreciated her taking the time to get a good idea of our wants and preferences for buying a home. She exceeded our expectations!

We weren't sure how selling a house in the middle of a pandemic might work, but Rachael made the whole process very easy. From listing to closing escrow took less than 6 weeks! Rachael always got back to us quickly, held our hand when we had worries, and celebrated with us when the house sold. It was a pleasure to work with her and we highly recommend her to others looking to sell!