Penny Smith

Our experience working with Penny Smith as our realtor was absolutely wonderful. We can’t recommend her enough! I don’t usually write reviews but I had to share about our experience with Penny. In October, we had a few realtors recommended to us as we started the overwhelming process of house hunting with a baby! We met with a couple of realtors and Penny immediately stood out as someone who was down to earth, approachable, knowledgeable about the market and truly in it for our best interests, not just the sale. She knew the market and the particular statistics for Douglas County. From the beginning she was incredibly responsive and “on it” with everything. She was so supportive and kind about our schedule variations with our growing baby and her nap schedules and dislike of car rides. We saw 22 homes because we were picky and had specific criteria. Penny was a great resource to talk through all our criteria and be a steward of the experience. There was even a night where we were trying to decide between two homes - one that was a higher price point but that just didn’t feel “right” to me, and another that we loved for a lower price point. Penny gently picked up on my hesitation and reflected it back to me/got curious about it, instead of pushing the higher sale. In the end, we actually DID end up buying the home we loved. Penny was a word of mouth recommendation from family that also has high standards and is also rightfully picky about housing (because it IS where you spend so much time!) - so I knew if they recommended her, she must be great. We were never disappointed and also feel like we gained a friend. Even after the closing, Penny stayed in touch, providing contractor resources, checking in, and being a wonderful connection. I really have never had a realtor experience like the one she provided. Thank you for all your hard work Penny!

Penny is a professional. In any industry, you find relief as a customer when you know you've found the "right" specialist. She's very friendly and polite, but works to get to the point and execute the transaction on your behalf. Despite our real estate purchase being highly complex, she was able to navigate each hurdle without issue, communicate concerns, and find solutions with impressive efficiency. We were able to buy our dream property at reduced cost thanks to her negotiating skills, and always knew we had a strong realtor to rely on during stressful milestones. Penny is a good person, and high caliber professional. I would recommend her beyond any realtor I've worked with prior, to all family and friends without hesitation.

Penny was great to work with, she helped my partner and I find and offer on an investment property. Penny worked tirelessly throughout the transaction to ensure that we got to the closing table!

Penny has been so incredible to us and found the land that we are building the home of our dreams on. We were working with a different agent, who only saw us as a paycheck and would not listen to any of our requests or requirements. Penny came in and worked for months to find us the right place and dealt with so many issues with other agents and sellers. She was so professional and prompt. We had a great experience from our first conversation until the day we closed. If I ever need a real estate agent again, it will be her and cannot recommend her enough.

This is our first rental property and Penny made the process very easy. Thanks!

Penny has been nothing short of incredible in helping us find and purchase our new home! We met her at an open house where she was the listing agent, and from the start, we were impressed by her transparency, real estate knowledge, and genuine willingness to guide us through the process. Choosing to work with her was one of the best decisions we made, and we haven’t looked back since. Penny took the time to ask insightful questions to fully understand our needs and preferences and picked up on additional details as we got to know each other. She was flexible with scheduling viewings and patient as we visited many homes over a month or so. Penny's keen eye for detail was invaluable, as she pointed out aspects of homes we might have overlooked. When we faced challenges during an inspection, she expertly guided us through additional inspections and eventual contract termination. When we made an offer on a different house she ensured we stayed on schedule and fully informed. She helped us get into a home we love! Penny is not only an outstanding real estate agent but also a truly wonderful person. We’re so grateful to have had her by our side throughout this journey!