Paula Hellenbrand

Paula & her team provided prompt responses and exceptional knowledge of the housing market. Using Encore! was a great decision and gave us the best buying experience ever!

I interviewed 3 agents to sell my fathers house. One just showed me 1 year old comparable sales and just low-balled the price. The second places the value extremely high and was more interested in selling me her “staging”. Paula asked a few simple questionA: “What was my goal?” “How can I help?” She took the time to survey the property and came back the next day with a presentation and a sales plan. All along the process I was kept informed by Paula and her courteous staff. Paula developed suggestions/ideas to present the property and it sold for asking price. It has been a Blessing working with Paula and her team!

If you want someone that will stand beside you through all your home buying services then I would suggest calling Paula and her sales team. We have moved over 18 times in 24 years so we have a little bit of experience in moving. Paula rates at the top of real estate professionals in our book. She went above and beyond in her services for us. She is open and honest with you at all time. Even when she is feeling under the weather she will still perform her job duties for her clients now that is a person I would want on my side. We will definitely use her again..should we move again!

We have owned a lot in Lehigh Acres for several years. When I first talked to Paula, she informed me that there were over 700 lots for sale. We were ready for the long haul. I feel Paula helped us decide on a fair price, she is knowledgeable and efficient. Within about six weeks we had two offers and have closed on the sale of our lot. I would have no reservations recommending Paula and her team.

I highly recommend Encore Realty! Paula continuously went above and beyond the call of duty to help us sell our house. She helped guide us through many decisions, always advising us according to our best interest. When we began the process it seemed overwhelming because our house needed some repairs and we are out of state, but Paula helped connect us with people we could trust to do the job. Once our house was ready, it was listed and sold in a very short time. Thank you Encore Realty!

Paula and Rick pride themselves on the professionalism of their company and we truly appreciated it. Our relationship started with a comprehensive spreadsheet analysis of the current listings, pending sales and recently sold homes In the area. This analysis provided a basis for making an informed decision as to the price we would use to list our home. Every member of Encore (both agents and admin) came to our home as one team to ensure everyone was familiar with the property. This facilitated immediate answers when a call was received, minimizing the possibility of a potential buyer moving on while they waited for someone to call back with a response to their question. Communication was over the top – which is a great thing. We continuously had access to an analysis of the highly competitive market. The staff was relentless in obtaining information from realtors after a showing. Once again providing us with a basis for making informed decisions. The team at Encore knows the market and knows Cape Coral. Encore provided us with all the info we needed to make decisions. Paula always respected our decisions, even if it wasn’t the same decision she would have made. Paula was a great negotiator when the offer came in. We were on the market less than 2 weeks.