The best part of our experience was knowing we had someone who actually cared on our side. She is very smart, always planning ahead and knowing what to look for. She never once tried to sugar coat anything for us, she always kept a clear and open communication. She was also very understanding, and it didn’t matter how many times I asked the same question or new questions, she was always willing to give me the time and explanation I needed. She made the process stress-free and I would do it all over again. Because of Nicki, my family and I got to spend our first Christmas together in our new home. The memories we’ve created will be cherished forever!