Qualifications
After graduating from UCLA, I spent seven years in the corporate sales environment as a top salesperson and sales manager.
I began my real estate career in April of 1991 and have been one of the top agents in Santa Clarita since 1992. Since 1999 I have been the top producing agent in Santa Clarita. However, all the accolades, awards and accomplishments wouldn’t mean much without creating happy clients along the way. Year-to-date, more than 60% of my business can be attributed to positive word-of-mouth referrals from past clients.
Philosophy
I believe today’s real estate market requires specialization. To date I have sold over 3,500 homes in the Santa Clarita Valley. In order to properly service a home buyer and/or seller I need to know all the details of a given area. Since my clients are counting on my expertise, I consider it my responsibility to know what is new on the market that we compete against, price reductions and what homes received offers. This is done every day.
Administration
Providing “first-rate” service to my clients has always been my top priority. The amount of disclosures and paperwork has tripled since I began my career in Real Estate. This requires the staffing of a full-time agent dedicated to following up on and responding to the many requests, calls and faxes generated by clients, cooperating agents and ancillary service providers. Lindsay Gonyea is outstanding in this capacity. Her efforts allow me to dedicate more time to what I do best – prospecting for buyers and sellers, networking with other top agents, negotiating contracts and marketing your home.
Chad Hartman is my full time listing coordinator, handling all disclosures and tracking the agents who show our listings so I can give sellers feedback and updates.
Commitment
As a Realtor I have a written contract with my clients. Part of that agreement involves terms like, “good faith,” “diligent effort,” “looking out for the best interests of the client” etc. I want you to know that I take this very seriously. As a client, you will be treated and serviced as I would want to be treated and serviced.
Sometimes people ask me when they work with me, do they get me? The answer is emphatically… yes! All the marketing, pricing strategy, networking, and ultimate sale of each home is my responsibility. With that said, 15 years of selling Real Estate has convinced me that the public demands a high level of service that is impossible for a single agent to give. To have a full-time Listing Coordinator means my clients have twice the effort promoting their home and soliciting agent feedback. To have a full-time Escrow Coordinator means that all timelines are regularly reviewed and adhered to—plus there’s always someone in the office to answer your call. A Marketing Director means to you the best possible exposure for your home and a strong commitment to the internet. Everyone on my staff is licensed and personally trained by me. Simply stated, we meet daily to make sure our clients are getting the highest level of service and we are always striving to improve.
