This is not the first time we have used Nancy as an agent ,and as previously Nancy was our rock of support through out the whole sale and buying of our home. There are times that it becomes a very stressful process and Nancy was always approachable and calm throughout the whole time line, she was constantly keeping up with all the moving parts and keeping me notified on the important dates . I would highly recommend Nancy to anybody that is looking for a knowledgeable , calm , compassionate agent as she ticks all those boxs.