Nancy's service was personal and conscientious in helping us find the right home. Our first attempt did not result in a purchase and we took a break from active searching; but Nancy kept in touch with us and monitored the market for appropriate leads. When it came time to be active again, she moved us through the process, from helping us secure pre-approved financing to closing. It was clear that she cared for us to get a good deal and have a good experience as well.