Nancy Cross did an amazing job managing the negotiations with the buyer and expectations of the title company. The buyer wanted to go lower on our deal after the first offer was signed under contract. Nancy stepped in with some aggressive conversations reminding the buyer of binding legal agreements in order to save the deal. Her relentless communications with the buyer kept them honest and on track to close on our home. Also, Nancy reminded the title company to request the HOA estoppel and pushed the title company to secure the municipality lien search timely. The closing could have been delayed by a week if Nancy did not step in and press all parties to secure their documents and close right away. All of these efforts made a huge difference for us to have our net proceeds in time to reserve our new home. Nancy made the difference and restored life and brought the good energy back into our home selling and buying experiences.


