Monika was referred to us by a family member who was very happy with her work. Our experience with her is also overwhelmingly positive. Specifically a)Knowledge : She knows the ins and outs of the buying process and was able to lend feedback at every stage and point out anomalies which we would never have detected. Also, her estimates as for what the houses might sell at was very accurate. b)Patience: We visited several properties and she was there for every listing ; she helped guide our decision making process when it was meandering and we were ourselves unclear. c)Response time: We got an almost immediate response pretty much anytime we contacted her. d)Honesty : Regardless of the property, the price , location and (most importantly) whether we liked the property, she always put forth her honest opinion. e)Approachable : She is extremely polite and very approachable. We did not hold about asking any question, even if it might sound stupid. f)Procedure : She guided us at each step of the offer/counter-offer process and was quick to sniff out any mind games being played by the sellers. Her judgement on when to walk away/stay put was sound. Overall, our experience was great and we would definitely recommend her to our friends.