Michelle was instrumental in helping sell my Dads RE after he passed away. I would have been lost without her. She is highly capable, knowledgeable, and cares about her customers. I had often wondered what agents really did to help people buy and sell houses aside from collecting commissions. I had no questions about what a good Agent does after working with Michelle. As I stated, she played a pivotal role by advocating and advising in situations that inevitably arise during these transactions. She tactfully diffused a few contentious topics with the buyer, and generally made my role as the executor of the estate easier. If you want help from a fabulous Agent, you should contact Michelle.

When I needed to sale Michelle was efficient and knowledgeable of the local market. Handled advertising and showings very professionally. Michelle kept me informed and explained the process. From start to finish she excelled. I would work with her again!

Michelle is well versed in real estate and incredibly easy to work with. She was prompt with all paperwork and kept us in the loop on both the regular and the irregular parts of the process. I never felt like I didn’t know what what going on during the experience of buying a house and that means a lot. If you are looking to buy a house I absolutely recommend Michelle Mertins

I hired Michelle over the phone, after needing a realtor to handle a very complicated sale in Bend, OR., as I resided in California. I was not able to fly to Bend to even see the property. Michelle handled every single aspect of the sale with professionalism, warmth, and efficiency. She went out of her way time and time again to handle every aspect of the sale with authority and kindness. She solved every hurtle we encountered and found solutions. I recommend her with flying color for any transaction. She was nothing less than superb!

Michelle's energy & professionalism are simply the best in her field! She works extremely hard to go above & beyond while maintaining the utmost trust in her relationships. She listed our property and got it sold while we lived in another state. Never did we have a question about her abilities and felt at ease knowing she was handling everything for us. We highly recommend her for home & land sales in Bend, OR and surrounding areas. She's very knowledgeable & has lots of resources at her fingertips to help you from start to finish, whether you are buying or selling. We appreciate her so much.

Michelle did a wonderful job advertising and selling my mother-in-laws estate. The home was left in a state of disaster, yet she was able to work with it and got it sold! Her professionalism, kindness, understanding and going out of her way really puts her at the top of my list for Central Oregon relators! Thank you so much Michelle!

Michelle is an awesome realtor. Very knowledgeable about the area and super communicative throughout the whole process. Would 10/10 recommend and work with her again!

Michelle is a very professional realtor! She did an excellent job helping us realize our dream to downsize by helping us sell our Sisters property. It got shown a lot and we got better than expected results with the sale. Thanks Michelle

We have been trying to buy a home here in Bend for the past three years. There were a few issues at when we first tried but she never gave up on us or pushed us to the side for people who were actually buying at that moment. She helped us find the right people to help fix our issues and in the end when we were ready to buy, she helped us find the perfect home. I am the first person in my family to buy a home so there was a lot of fear going into the whole process. I cant believe how easy Michelle made it for me. No matter the question or concern she always had an answer and a solution. My family is so grateful to have used Michelle as our agent that we now consider her a part of our family.

Michelle was not only professional but knowledgeable as well. She kept us informed as things would come up and answered any and all questions we had in a timely fashion. We plan on using her services again when we decide to sell.

Michelle was .... Prompt to respond to our needs as first time sellers and she was very professional about conducting the process. She made it simple to figure out all the lingo that goes along with selling a home ~ so thankful we found her to help us in our time of need .... she was like the auto-pilot button on a Tesla :) Very professional ~ Kind ~ Knowledgeable ~

I was given her name by my loan broker as soon as I knew my price range, and then I got a hold of Michelle. And I am so glad I did. She knew what I was working with and she knew it was going to hard and she would not be making a whole lot on this deal. Michelle took me anyways. She really is one of the good ones. She does care and I felt like she liked helping good honest hard working people reach their goals of owning a home of their own. She worked with me for a year and never once gave up on me. It was a tight market in my price range and we just kept looking. Even through this COVID crap. And now, I am sitting in my home writing this review for my realtor. Oh yeah, I am keeping this one. She will be my first call when I am ready to move up. She really knows her stuff, her area's and has an amazing team working with her. Thank you Michelle! Tim.