Michael's profile

Michael's reviews

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Michael has 118 reviewsacross 20 different locations, showing 12.
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Michael's qualities as told by our client reviews: easy to work with, reliable, attentive, clear communication, local expert, well-prepared, responsive.
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Seller review
Michael, Rachel and team did an excellent job helping us sell our home and find a new one
over 2 years ago
Michael, Rachel and team did an excellent job helping us sell our home and find a new one

Michael, Rachel and team did an excellent job helping us sell our home and find a new one. The process for us started rather quickly, and they made everything happen and guided us each step of the way. Michael answered every question, some multiple times, and was very dependable. He worked hard and late if needed making sure everything went off without a hitch! We highly recommend them and the entire Reid Realtors team! They are fantastic!

Buyer review
Michael & Rachel were amazing to work with
almost 3 years ago
Michael & Rachel were amazing to work with

Michael & Rachel were amazing to work with. We were moving from out of State and were only in Memphis for one weekend to find a home. Michael did an incredible job in planning a day where we were able to see over a dozen houses and then revisit some favorites and new listings the following day. We ended up with two purchases through Reid Realtors and the process was so smooth. We did a few "face time" viewings, lots of texting, emails and were so impressed with the generous amount of time spent with us. If you are looking for a realtor, you can't go wrong with Reid!

Buyer review
My wife and I worked with Michael and Rachel Jacques to sell our home in Midtown and purchase our ne
almost 3 years ago
My wife and I worked with Michael and Rachel Jacques to sell our home in Midtown and purchase our ne

My wife and I worked with Michael and Rachel Jacques to sell our home in Midtown and purchase our new home in East Memphis. They came highly recommended from multiple people, yet they were still able to somehow exceed our expectations. Michael and Rachel were exceptional in all aspects of both buying and selling. They were intimately involved in getting our home ready for pictures and to list. Once listed, we immediately got multiple showings and offers. To our surprise, they were able to get us more money than we imagined possible, and the whole deal was done within only a few days. As far as buying, they were able to help us buy our new home in a highly sought after area in East Memphis. They worked tirelessly and made sure that we were competitive with our offer while also being realistic. It was ultimately their expertise that allowed us to land our dream home. They were very professional, yet also very approachable. Michael promptly called and texted us with important updates and was lightning quick to provide answers to our questions. Importantly, it never felt like we were a bother to him. He consistently provided welcomed and sound advice during the entire process. Their customer service is truly unmatched. When it comes to something as stressful as buying or selling a home, the Jacques made it unimaginably smooth and seamless. If you need a realtor, then you need Michael and Rachel Jacques. My family cannot recommend them enough!

Buyer review
Mike and his team were great to work with
about 3 years ago
Mike and his team were great to work with

Mike and his team were great to work with. Their timely execution, knowledge of the areas of interest and professionalism were top notch. I recommend anyone to hire and trust in Reid Realty.

Seller review
We had the best experience while searching for our home
over 3 years ago
We had the best experience while searching for our home

We had the best experience while searching for our home. Michael listened to our concerns and addressed them with the sellers agent. Hands down we would recommend Reid Relators to everyone!

Seller review
Could not have asked for a better experience! We worked with Michael & Rachel Jacques to sell our ho
over 3 years ago
Could not have asked for a better experience! We worked with Michael & Rachel Jacques to sell our ho

Could not have asked for a better experience! We worked with Michael & Rachel Jacques to sell our home and they were so helpful through the entire process. We were needing to sell quickly due to an out of state move and they were able to meet with us and get our house on the market in a week. They were always quick to get back to us with any questions we had and spent time walking us through the process as this was our first time selling a home. Highly recommend!

Seller review
Choosing Michael and Rachel with Reid Realtors was the best decision we could have made when it came
over 3 years ago
Choosing Michael and Rachel with Reid Realtors was the best decision we could have made when it came

Choosing Michael and Rachel with Reid Realtors was the best decision we could have made when it came time to sell our Germantown home. Selling one’s home can be stressful on many levels…however we felt confident and relieved to know that they sincerely had our best interests in mind. Questions were always answered quickly and they were readily available to us. It felt like we were working with trusted friends. Could not imagine having gone through the process with anyone else. Truly the best at what they do! Thanks to Reid Realtors for selling our home quickly!

Buyer review
We met Michael and Rachael Jacques at an open house they were hosting in Germantown
over 3 years ago
We met Michael and Rachael Jacques at an open house they were hosting in Germantown

We met Michael and Rachael Jacques at an open house they were hosting in Germantown. We felt an immediate connection with them. So much so that when we left the open house we knew that when the time came for us to buy a house, we wanted Michael to be our realtor. Little did we know, but that time was coming sooner than we could have imagined. A few weeks later the owner of our rental home informed us that they were selling their house and moving into our rental. We had 7 weeks to be out. We called Michael that day and told him about our unique circumstance and very short timeframe to buy a house. Michael didn’t flinch!! He immediately assured us that he could help us find our dream home, get it under contract and closed with time to spare. The next 4 days we viewed dozens of homes. We brought our 7 and 3 year old daughters with us to most of the showings and Michael was great with them. During the showings, his experience and expertise were on full display. He had the answer to every one of our MANY questions. His responsiveness to every phone call, text and email was fast. After 4 whirlwind days of home viewings, we were ready to put an offer on our dream home. Michael walked us through that process as well as our response to the seller’s counter offer. Once we were under contract, Michael quickly set up all of the necessary inspections and insured that process proceeded quickly. Five weeks and 2 days after we first called Michael, we closed on our forever home! We could not have done that without Michael Jacques and his amazing team at Reid Realtors. When we began with Michael, we had high hopes and expectations. He FAR exceeded them! If you and your family are looking for a realtor, look no further than Reid Realtors and Michael Jacques.

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