Mary's profile

Mary's reviews

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Mary has 21 reviewsacross 14 different locations, showing 12.
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Mary's qualities as told by our client reviews: clear communication, empathetic, trustworthy, local expert, responsive.
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Seller review
Couldn’t Ask for a Better Selling Experience
7 days ago
Couldn’t Ask for a Better Selling Experience

This was the first home we’ve sold and we’re so grateful to have had Mary on our side for it. Mary came to our home 7 months ahead of us listing and helped us plan out the priorities to get our house ready for market. That meeting helped us feel more confident going into things and stay focused on what was most important. When it came time to list, we felt very prepared and confident in Mary making the sale of our home a smooth process. She kept us updated on all the showings and feedback from them, communicated during the open house, and helped us land an offer just days after listing! She helped us understand the offer, pros and cons, and what to expect afterwards. We were prepared for the listing/sales part of the process to be the most time consuming and challenging part, but Mary handled it for us and made it easy. From the time Mary looked at our home until the day we closed on the sale, she was always available to answer any question we had. We can’t recommend Mary enough if you’re hoping to sell your home. After seeing several homes in our neighborhood take months to sell, we thought that was going to be our experience. But our experience was the complete opposite thanks to Mary!

Buyer review
Friendly, Reliable, and Always There When Needed
15 days ago
Friendly, Reliable, and Always There When Needed

We had a great time working with Mary! She is very friendly and was always quick to respond to questions whenever we had them. She traveled 2 hours away from Lexington multiple times to help show homes in person in order to find our perfect one. Once we did, she was very knowledgeable on the home buying process and made the whole thing go by very smoothly. I can’t recommend Mary enough, we’ve used a few agents before in the past and Mary is at the top of our list. We will be using her again in the future.

Buyer review
Working with Mary was an outstanding experience from start to finish.
25 days ago
Working with Mary was an outstanding experience from start to finish.

Mary’s knowledge of the market, patience throughout the entire process, and professionalism made finding our new home a smooth and enjoyable journey. She took the time to understand exactly what we were looking for, answered every question with honesty and expertise, and never made us feel rushed or pressured. Her attention to detail, excellent communication, and dedication gave us confidence to make our purchase. Thanks to her hard work and guidance, we found the perfect home. We are incredibly grateful for everything she did and would highly recommend her to anyone looking for a knowledgeable, patient, and trustworthy real estate agent.

Seller review
Love our agent
29 days ago
Love our agent

Mary was wonderful from start to finish. Every time I called or texted her reply was instant. She was tremendous on helping with getting our house ready for sale. Would recommend her and hire again if needed.

Buyer review
Go getter from the start
3 months ago
Go getter from the start

Mary Francis was our out of state realtor,and helped us transition from Florida to Kentucky. She took the time to answer all our questions. She even took the time to do a walk through for us .She helped us through all the paperwork and arranged the procedure up until closing. There was never a delay in getting a response,and she was on top of every move . She took away a good part of the moving headache. Thank you again Mary for your efforts and dedication. Remax is lucky to have you as a team member.

Seller review
If you want a realtor who will sell your home as if it were their own, choose Mary.”
6 months ago
If you want a realtor who will sell your home as if it were their own, choose Mary.”

“Mary made us feel completely confident throughout our home‑selling process. She treated us as if we were her only clients and pursued every lead with determination. Her responsiveness was exceptional, and she took the time to thoughtfully address every question from potential buyers. If you want a realtor who will sell your home as if it were their own, choose Mary.”

Seller review
Wonderful Experience
10 months ago
Wonderful Experience

Mary was our realtor for the sale of our home, and we couldn’t recommend her more highly. From start to finish, she kept us informed every step of the way, providing clear, professional communication and thoughtful guidance whenever we needed it. Mary was proactive in engaging with potential buyers and successfully secured two offers—one of which we gladly accepted. The closing process was smooth and efficient, and we couldn’t be happier with the experience of selling our home with Mary as our realtor.

Buyer review
Absolutely outstanding
10 months ago
Absolutely outstanding

I cannot say enough about Mary Francis, she is incredible. She helped us every single step of the way, was extremely knowledgeable and absolutely went above and beyond. Hands down I will use her again and refer her to anyone looking for a realtor.

Buyer review
Seamless, Smooth and Helpful
11 months ago
Seamless, Smooth and Helpful

Mary Francis was wonderful throughout the process. We are grateful to have had her in our corner.

Seller review
Mary is a top notch realtor who will make sure every step of the process goes smoothly!
11 months ago
Mary is a top notch realtor who will make sure every step of the process goes smoothly!

Mary is not only a wonderful realtor, she is a wonderful person! From the very moment she returned our first call, we knew she was the perfect fit for us. Mary went above and beyond our expectations with every aspect of our sale. Her communication was immediate and informative, and she handled everything with professionalism and kindness. Mary is knowledgeable and helpful and reached out several times to ask if we needed anything. Our trust in Mary relieved any potential anxiety or stress in the house listing/showing/selling process. We will continue to sing Mary’s praises and recommend her to anyone considering a home sale or purchase. We are so thankful that we gained a new friend in Mary and that she was who we chose as our realtor!

Seller review
5 Star Experience - Best of the Best
12 months ago
5 Star Experience - Best of the Best

Working with Mary was nothing short of extraordinary. She guided me through both the sale of my previous home and the purchase of my new one with a level of care, professionalism, and perseverance that went far beyond expectations. Selling a home can be emotional and buying a new one even more so—but Mary made the entire process feel grounded and hopeful. Her calm confidence and genuine encouragement were exactly what I needed during moments of doubt. She never gave up, even when things got tough, and her ability to navigate challenges with grace and clarity was truly impressive. Mary isn’t just a realtor—she’s a trusted partner and a true friend. She listened, she understood, and she fought for what mattered to me. I’m beyond grateful for her support and couldn’t imagine going through this journey with anyone else. If you’re looking for someone who will have your back every step of the way, Mary is the one.

Seller review
Wow….Mary is the only person I would ever work with to buy or sell a home.
over 1 year ago
Wow….Mary is the only person I would ever work with to buy or sell a home.

Mary is one of those people you instantly like her and know she is on top of the situation. She made every bit of my home selling process smooth and helped me in ways I would not have expected like doing so many thanks to improve how the house showed. The house sold in one day. She is amazing!

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