Working with Mark was an excellent experience from start to finish. He is professional, responsive, and truly knows the market. Communication was clear and timely throughout the entire process. Every question and request was handled quickly and clearly, and we felt well-informed at every step. I would highly recommend him to anyone looking to buy or sell a home.

Mark was recommended to us by several friends and acquaintances who had homes in the Placitas area. Everyone’s comment was exactly the same - “Mark is the BEST” They were right! We contacted Mark early on for advice about the market, the right time to list our home and what to expect. His advice was spot on. He knew the market so well that we quickly knew to trust his judgement. And when we got closer to the closing he stepped in with recommendations of which professionals to call on to get everything done in a timely manner. His calm and kind demeanor gave us the reassurance we needed to relax and let the whole process play out. Mark’s years of experience definitely paid off. We could not have picked a better realtor and we are so grateful to Mark for his hard work and dedication!

Mark immerses himself in the sale, his attention to organizing and making sure the house is perfect is top notch. The photos, flyers, video, staging are all professional and he makes it seamless. Post sale Mark and his team make sure all inspections, appraisal and title work are done timely.

I have had only great experiences with Mark Pucket and his team at Platinum Properties. I never have to wait for Mark to call me back, ever. His experience in the areas where I build is far beyond what I expected, from the different subdivisions rules and regulations to cost associated with these different areas, to the brand new listings that come up where I have full access to them within minuets. Mark always makes sure I do not undervalue my homes, and better yet, I do not over value either! When we get contracts Mark goes over the details of each feature of each contract. He also makes sure that I get plenty of notice when he needs information from me, I never feel rushed or panicked. One of his best features is his absolute ability to be organized well in advance of the situations that arise. I live in a different state where I build and without Mark Puckett being as he is, I would be sunk.!! Another fun fact, he always texts me to see if I am available to talk, never cold calls...he is fun, energetic and the best in my career...by far...! Do yourself a favor and just call him to see what I know.... It will be the best move in your buying and selling needs. Builder, Mike Danzer.

Mark was a truly great realtor to work with. He is knowledgable, kind, and caring. We've worked with several realtors over the past five years, and Mark was far and away the best to work with. He was always patient and understanding and took the time to really talk with my wife and I as questions arose. He was truly great. If you need a realtor, Mark is the one to use! While I've told my wife that we aren't ever moving again, if we do, Mark will be the first realtor we call.

Platinum Properties is a rare type of broker. Many are purely focused on the commission side and lack in the execution on the representation side. The property presentation from a sellers side from flyers, website, photo’s and video, and marketing is second to none. Mark’s market knowledge and professionalism is at the top as well, the professionalism aspect is what really stands out. I will continue to use Mark and Platinum Properties on future homes.

Mark has a deep understanding of the housing market and is gifted in his ability to guide his clients through the sale or purchase of a home. (I have experienced both). Mark is very patient and doesn’t pressure you into a decision. He is always available to answer questions and provide information. Mark is truly a rare find.

I was in need of selling my house and a coworker of mine recommended I use Mark. I was pleased with how professional and knowledgeable he was. I was told he was one of the best in the city and I was not let down! Thanks Mark.

As I was trying to sell my house while moving to another state, Mark encouraged me to move and said he would take care of the NM house sale. He was proactive in making sure things were in order for a sale, including finding a fix for a few unexpected things. He has been a great communicator and a pleasure to work with.

Mark is a pro's pro. His patience, advice and guidance was invaluable to our 3 year process of moving 1500 miles away from our residence of 25 years. He and his team helped us get our house ready for the market that eventually landed our buyer in 3 days. The best part was just how friendly and confident in his guidance throughout the process. I can't recommend him enough.

I called Mark to interview him after he sold my neighbor’s house in a few days. He was well prepared with a folder containing information about comps, etc. He spent two hours with me answering questions and explaining the process of selling a home. He has a wonderful team and is top-notch in marketing, photos, videos, and networking. I followed his advice and benefited from what he recommended I should do. He guided me through the contracts and made things easy to understand. After a couple days on the market, I had several bids. During that time, I found he was an excellent negotiator. I would highly recommend Mark Puckett and Platinum Properties.

I met Mark through a family member. We spoke over the phone, and he was earnest and seemed excited to accept the challenge of an empty lot in Santa Fe. And a challenge, it was! For those reading this who have had to do real estate business in Santa Fe, you can appreciate the patience it requires, where “manana is good enough for me”, is not only a motto, but a lifestyle. Mark was tireless during the entire process. He kept me informed every step of the way. I was traveling in Europe during the sale, and he was available at all hours of his day. Above and beyond the service any other agent would have been willing to do for their client. Our chat, to list the property, he had done his research and comps of what a good asking price for the property. He informed me that asking very high is a good idea, and if we don’t get any offers…it is easy to lower. The same day he listed, we got an offer. The sale went through at the asking price. What Mark says he is going to do, he does. I not once had to “look for Mark”. He had to look for me. So, when you read “Exceeded Expectations”, it is not hyperbole, I have personal experience.