As first time home buyers in a very competitive market, we had no idea what we were walking into and obviously had a million and one questions. From our first conversation with Mark to picking up the keys to our new home, our experience working with him was phenomenal. He is experienced, attentive, honest, kind and patient and was a great partner throughout the entire process. Buying our first home was an emotional roller coaster and he was available anytime (day or night) to answer our questions, manage our expectations, calm our panic and ultimately celebrate our excitement. I would highly recommend him to anyone looking for an all around good guy and a great agent.