Malcolm was great and walked us through the entire process of successfully buying our very first home! He was the first person we teamed-up with for our home-buying experience and he provided very helpful advice for talking with banks, lenders, inspectors, and an attorney – so he was the anchor that kept together our entire home buying team. At the start of the process, we were looking at a number of different neighborhoods in Chicago, so our home search was far from refined, but he nevertheless actively monitored a wide range of potential homes as they came on the market, securing us a tour of one in-demand home the day after it showed up on the private listings. After graciously taking us on many home tours in a tough buyer’s market, the house we ultimately went with was a new construction home, and again, Malcolm taught us all the necessary aspects and considerations relevant for crafting a competitive bid. And since our home was still under construction, the time from contract to closing was about 4 months, but Malcolm stayed with us the entire time. He advocated for our requests and preferences, he served as our intermediary with the builder and seller’s agent, and he even checked on the home progress for us when we didn’t have availability to check on it ourselves. Malcolm made a stressful process smoother and we highly recommend him!