My brother's apartment was in an old building in lower Manhattan, an HDFC building. I had no idea how sell the shares. After presenting two potential purchasers who were rejected by the Bd. of Directors (who also had no idea what they were doing) my RE lawyer referred me to Mac. Amazing. She got right on it, showed the place to over a dozen interested parties and managed a bidding war that resulted in a phenomenal offer for the benefit of my brother's partner. Just amazing. No matter the various bumps in the road, Mac handled everything with ease and grace. What a fantastic professional. I didn't worry about any of it after it was clear that Mac knew just what to do. I am very, very grateful for her work.

This is my second purchase working with Mackenzie, and I couldn't be more pleased with the experience. She was with me every step of the way, from initial property viewing through the walkthrough and inspection. Her attention to detail during the inspection was invaluable—she helped identify issues that we were able to negotiate to get the most favorable price possible. When the seller was at fault for delays in the closing process, Mackenzie made sure they paid for the extension, protecting my interests and ensuring I wasn't penalized for their mistakes. This level of advocacy is exactly what you want in a realtor. What makes Mackenzie truly exceptional is that she's both my realtor and my designer. The construction I'm undertaking is very complicated and ambitious: converting a three-unit property into a mix of primary residence and Airbnb rentals, including some tricky landscaping. Having a realtor and designer built into one person means she knows exactly what my end product is going to look like. She helped me look at multiple houses and evaluate their feasibility for the end product I had in mind. When this property became one of the candidates, she helped me confirm this was the right path by walking me through what the design process would look like and what the final product would be as an Airbnb property. I never would have taken on such a lofty project without her dual expertise. She made sure it was feasible, that we could do it within budget, and that the final product would look great with a clear vision. Her confidence in the project gave me the confidence to move forward with something I would have been scared off by. This is my second purchase with Mackenzie, and I'm already looking forward to working with her on a third and beyond.

Throughout the entire process, Mackenzie made everything feel stress-free and worked with our schedules. She was extremely communicative and stayed on top of every step, ensuring I was never left wondering what came next. Her strong network and excellent referrals made finding the right professionals easy, and even helped me get second opinions quickly whenever needed. Truly a

I can’t say enough good things about Mackenzie. She was a superb buyer’s agent, recommended to us by a friend she had also helped find a home, and it was immediately clear why she came so highly recommended. We were searching for just the right second home, and over the course of many weekends (spanning months) driving to different towns across the Catskills, Mackenzie joined us every time with enthusiasm and invaluable insight into both the areas and the houses themselves. She is extremely knowledgeable about homes, never hesitating to go into even the dingiest of crawlspaces, and is especially knowledgeable about short-term rentals. Mackenzie has a wonderful positive attitude, while always being realistic and honest. If something doesn’t sit right with her, she’ll tell you directly, and she never makes you feel pressured, always reminding you that she’ll be there until you find your perfect house. Even after helping you find your dream home, Mackenzie stays invested, going above and beyond by providing contacts and resources to help you get up and running. We cannot recommend her enough.

As a first-time homebuyer, I couldn’t have asked for a better guide than Mackenzie Grate. From the very beginning, she was attentive, patient, and incredibly knowledgeable. Every step of the way — through the highs, the stress, and all the unexpected bumps — Mackenzie remained steady, supportive, and solutions-oriented. Her market knowledge was invaluable. She helped me understand the nuances of different neighborhoods, property values, and what to look out for during viewings and inspections. She was always honest and transparent, which made me feel confident and empowered in every decision I made. Mackenzie’s communication was impeccable. She was always quick to respond, kept me updated without my ever having to ask, and broke down complex processes in a way that was easy to understand. Her professionalism and dedication made me feel like I was her only client — even though I know that wasn’t the case. I’m so grateful to have had her in my corner. Thanks to Mackenzie, I didn’t just buy a house — I found a home.

My partner and I knew next to nothing about buying a house. We didn’t know how many people would be involved and how complex some of the logistics would be. Because of that, this process should have been a massive headache. Well, it wasn’t. Thanks to Mackenzie, our ignorance was no issue because she connected us with everyone we needed to know. Not only does she have a vast network of knowledgeable professionals in the industry, she has the tenacity and friendliness that’s crucial to the home buying process. She quickly answered any questions we had and guided us in the right direction until we reached the finish line.

Selling a home can be stressful, especially when it’s a hard decision to sell, but Mackenzie made the entire process smooth and painless. She was quick to price the house right, develop a strategy for a quick sale, and was incredibly responsive every step of the way. Mackenzie even helped me complete some handy repairs that my buyers requested. I ended up getting more than I thought I would, and I honestly couldn’t have asked for a better agent and experience. I look forward to buying my next home with her soon.

Mack and her team are knowledgeable, experienced and professional. Guided me through the process, answered my questions and motivated me to find a place to live. Thanks.

I had an amazing experience with Mack. From start to finish, she was professional, extremely knowledgable, and, most importantly, always had my best interests in mind. Mack guided me through every step of the process (This was my first home-buying experience), answered all my questions, and made my experience as smooth as possible. And honestly, she made it so worth it! Mack has robust market expertise, and her negotiation skills helped me secure the best deal. I highly recommend her to anyone. Her expertise goes beyond just being an agent, so she is a great knowledge source in the entire real estate business. She goes above and beyond for her clients!

Mackenzie was actually the seller’s agent for a house we had become interested in on our own, but we hit it off with her immediately when we talked and by the end of the conversation we also wanted her to represent us. This could have been awkward but Mackenzie handled the entire thing with grace, care, and integrity. We wound up with a house we feel good about and a relationship with a well-connected, knowledgeable, responsive and generous person that will surely continue. Recommend Mackenzie wholeheartedly!

Mackenzie is simply the best. I am so glad I chose her as my realtor when I recently sold my house. It took me a while to decide whether or not I wanted to sell, and Mackenzie was there for me every step of the way. She was incredibly patient, always available to answer my questions, knowledgeable, compassionate, professional, and communicative. When I finally made the decision to sell, she made the process extremely easy and efficient. I give her my highest recommendation.

Mackenzie has been such a dream to work with. She immediately understood our brief of what we were looking for and brought lots of options for us to see, and always came prepared with observations on each. We felt so secure in her suggestions, and she was always so available to discuss anything we needed across the journey. Once we had an offer in, she connected us with fantastic consultants (inspector/attorney etc) and had really practical advice on things to do once we closed on the property which was invaluable as first time home buyers. Her combination of design, property management and real estate experience is unbeatable. We can't wait to recommend Mackenzie to all our friends!