I’ve bought 6 houses in the past 5 years and I never once thought an agent was worth a penny. I would show them the houses I found on Zillow, then we’d see them, I’d have to figure everything else out after that would leave me wondering, “why exactly do I need you?”, Macey blew away this notion. I told her where I’d hope to land on an investment property, she sent me the offer letter to sign with an offer that I thought was absurd and probably won’t get a bite, but sure enough we were under contract for $12k less than I was hoping to land. I’m in my busiest season of work and I was stressing about it but she made it a breeze. She helped schedule inspections so we could fulfill a fast close and honestly was the easiest home buying experience I’ve had. Incredibly knowledgeable of the market and how to negotiate. I am looking forward to working with Macey again in the near future!

We can’t say enough great things about Macey and Chad! From start to finish, they were honest, professional, and the constant communication made us feel confident and supported every step of the way. Macey and Chad didn’t just help us through the buying process—they guided us, educated us, and made the entire experience feel smooth. By the end of it all, they didn’t feel like just our realtors—they felt like friends. We’re so grateful to have had them by our side and would recommend them to anyone in a heartbeat!

Macey and Chad were absolutely amazing! I could not recommend them any more. There were there from day one of look to closing and every step of the way. As a first time home buyer, they provided me with recommendations for inspection, gave me advice excellent advice, and much more. Lastly, they are such sweet, caring, and thoughtful people who genuinely put their clients first.

Wonderful people! As a first time home buyer they really made my experience easy and unforgettable. Definitely recommend them if you want to buy or sell!

Dream team right here! They went above and beyond. They were with us every step of the way, providing amazing advice and advocating for us. They helped us on the sale of our home and the purchase of another. The seller of the home we purchase was not easy to deal with- complete nightmare but they kept their cool when dealing with the seller and help navigate some of the issues that came up. Highly, highly recommend.

Chad & Macey are the BEST of the BEST! They have helped us buy two homes and sell one and the whole process couldn't have been better each time! Not only are they amazing realtors, but also amazing humans and friends! Could not recommend them more!!!!

As an agent on the seller’s site, I was so thankful for the Franklins team which represented the buyers. We had a very, very difficult closing, but when you have agents that don’t give up, you get to the closing table!!! Their professionalism, perseverance is impressive! Thank you again Frank and Macy for your outstanding job.!!!

We moved from TN to Tuscaloosa and Macey and Chad made the new home purchase experience great. They are very quick to respond and kept us informed throughout the process. I would Highly recommend using Franklins of Bham for your next home purchase or sale. Thank you Chad and Macey!

Macey & Chad were a pleasure to work with. We were relocating from TN to AL. Our home in TN had a double contingency with tons of moving parts. I knew I could trust Macey & Chad to stay in touch with our TN realtor, so they could keep the builders realtor up to date as well. Not only did they handle everything in a very timely manner , they drove over an hour from Bham to T-Town and shot videos of the homes we were interested in. I'll be using them and referring them in the future!

Macey and Chad are the absolute best! In fact, this is the second time we have used them! During a very stressful time, they made sure we were well informed on everything happening and made things so much easier!!! I would recommend them to anyone! They are very professional as well!

When my wife and I met Chad and Macey for the first time, we knew that they were our people. We met for dinner one night and before we knew it, almost 4 hours had gone by. Their intentionality is unmatched. Whether it was a last minute viewing my wife and I wanted to go see or the most basic questions at random times throughout the day - they were there! Making our first ever home buying process not only breezy, but very enjoyable! Every step of the way. Thankful for the Franklins and all that they have done and will do!

Chad and Macey made selling a home from another location such a hassle free experience! We are a military family, so my husband was in Syria at the beginning of this process. We have never had a realtor experience quite like this. They were ON TOP OF EVERYTHING we needed to do from the first mention of selling our house. They took care of everything from scheduling repairs, painting, carpet….you name it. We did not have to come to town once! They made sure the house looked great before listing and as a result it had an offer in 1 day, closed in a month. Just can’t say enough about how impressed we are by Chad & Macey! Incredible team to work with! Thank you !!