Lou was great to work with. He was very responsive and would fight for me with negotiations whenever he could. He also went above and beyond and made sure the home was in proper order by doing a walk through before closing day. He also made sure I understood all specifics on documents so I knew I was getting the best deal or best understanding of what I was reading.
Lou is a very good communicator and was always available for any questions I had. He didn't make me feel pressured when looking at homes. He was very honest and made me feel heard and he had my best interest at heart. I bought my first home with Lou's help and he made the process so easy and less stressful. He walked me through every step and made me feel very comfortable with the whole process.
He knows the market, the ins and outs of inspections and offers, a real pro. Lou set me up with a stager, tradesmen, movers, everything I asked, he provided. I would recommend him without reservation to anyone who needs a realtor. You don't just get the paperwork with Lou, you get the whole buy/sell services list
As a first-time home buyer, working with my realtor was hands-down the best decision I made during my home-buying journey. From day one, Lou Royston was extremely responsive, organized, and genuinely invested in finding the right home for me—not just any home. He created a custom home search database based on my specific needs, and even though my original timeline was 10 months, he helped me find the perfect home in just a month and a half without ever being pushy. What truly set him apart was his professionalism and advocacy. He took the time to walk me through every document and cost breakdown in clear, easy-to-understand terms, which made a stressful process feel manageable and even empowering. During the inspection phase, he fought for me to make sure all out-of-code issues were corrected and that I received credits for items that weren’t properly maintained by the previous owners. He went above and beyond right up until closing—conducting multiple visits after the sellers moved out to make sure licensed contractors completed required testing, verifying all work was done correctly, and ensuring there was no new damage before I signed the final paperwork. He also worked seamlessly with my lender to keep everything submitted ahead of schedule so nothing was delayed. On top of being incredibly thorough and knowledgeable, he is kind, approachable, and truly makes you feel supported throughout the entire process. If you’re looking for a realtor who is proactive, detail-oriented, and who will genuinely have your back every step of the way, I cannot recommend Lou Royston highly enough!
We have bought and sold a number of homes over the last 30 years. This by far was our best experience ever! Lou was extremely knowledgeable about the Highlands Ranch market and used that knowledge to his and our advantage. Utilizing marketing tactics including digital, mail, as well as open houses drove the traffic necessary to find the right buyer for our home. I would highly recommend Lou to anyone that is thinking about selling their home.
Lou went so far above and beyond in our journey to find the perfect house. He relentlessly met us to show us houses, week after week, house after house, until we found "The ONE". His expertise, and honesty were outstanding. Always knowing when to advise "this isn't the house for you". He was continually getting us all the information needed to make major decisions. When we found the perfect house for us, Lou went to bat and kept up the negotiations and discussions through the whole process, up until the day we got the keys. Lou put in countless hours for us. His knowledge on all things related to home buying was exemplary. His constant communication was exceptional. Every aspect of our experience with Lou far exceeded our expectations.
Lou is a master realtor. He explains everything well and follows through when he says he will. Excellent service all around. A pleasure to work with Lou in all ways.
This is the 2nd home Lou has been an agent for us. We have had him as a buyer's and seller's agent. He's patient, listens well and gives his all to either find you the right home or get yours sold. Thanks Lou!
Lou went above and beyond during our entire selling and buying process. He was always quick to respond to questions and willing to take the time to walk through all the details of selling and buying our homes. Lou brought us boxes to help pack up and was even willing to meet contractors at our house to make sure things were taken care of when we were unable to be there.
Lou has been assisting our immediate and extended family for many years. We also refer Lou whenever; someone is looking for an expert in the real estate industry. Lou is patient and has provided guidance to many first-time home buyers within our village. Thank you for always being kind and patient. We appreciate you!
Lou was the our buyer’s agent on the purchase of our new home. He did a great job of communicating and keeping us in the loop. Great detail to various contract deadlines. Always cordial and knowledgeable .
