Is there a higher rating than "Excellent?" If so, that would be our rating for the incredible level of service, communication, knowledge, support, help and compassion that we experienced with Lisa Gould and her team. We are a difficult family to impress, with many years of customer service experience, and we can say without reservation that Lisa and her team are the gold standard for real estate sales and customer service. Lisa and her team walked us through every step of the process and were infinitely patient in helping us understand every aspect of the sale and marketing of our home. They made the sale and move seamless; even after we'd left for California, we felt completely confident that everything was being handled with the highest level of care and attention. This work is clearly not a "job" for Lisa and her team, it's a commitment to living their purpose; we feel so strongly that they love their work and their clients and we are forever grateful to them for making a tough transition such a worry-free experience. There aren't words sufficient to express our gratitude!

They were awesome! I would never use anyone else! Everybody was so helpful. They held my hand through the whole thing. They made everything so easy! You guys made buying a house fun!

From the very beginning, we were clear that we had a longer timeline, but the team was happy to help every step of the way even though it may be a long road. We worked primarily with Lynnette, who is kind, knowledgeable, readily available and patient. We also worked with the rest of the team in other capacities and everyone is just fantastic! It was a wonderful experience overall. We appreciated how straight-forward everything was. We were never left wondering what the next steps were. You always hear that buying a home can be a stressful nightmare, but Lynnette kept us well-informed and was great at answering questions along the way. Nothing but nice things to say! Incredible experience!

I greatly appreciate the professional and timely correspondence, availability and help that Lisa and Lynette provided. They were wonderful! They made a complicated process simple!

We had a wonderful experience with Lisa and her associate Lynette. They listened to us, helped us sharpen our focus, locate what we desired, and made the process smooth. They were frequently in contact with us, reminding us of next steps and letting us know what was happening. They were professional, courteous and caring throughout. We highly recommend them!

The staff was great to work with, very professional and took care of everything. Lynette went above and beyond! Working late nights and weekends to make sure we got what we wanted. The information on the areas, schools, shopping and values of houses was impeccable. Felt like I was dealing with family from the time we walked in the office. I highly recommend their services.

There is not a more professional and knowledgeable team in town. They provided a very high level of service and responsiveness and were extraordinarily important to me throughout the process and I would highly recommend them to anyone. I am a busy professional and I would use them again without question. The entire team set the customer service bar very high and were all knowledgeable and responsive. I used this team for both the sale of my primary residence and the purchase of a new one. Both transactions had complications and without this experienced team, I do not think I would have closed timely or made it through the mortgage and closing process. Absolutely loved working with this team!

Gould+ with Keller Williams Winter Park really did a great job of steering me as a nervous first time, single, home owner. They were always available, there was no stupid question, they were quick and concise, and worked very amenably with the seller and sellers agent. The whole process was extremely smooth on the back end, too. Lois and Lynnette made sure to check in with me often to guarantee both myself and my mortgage company were doing what we needed to do -- without being shy to lend a hand. Would definitely work with them again.

Lisa and Angela and the entire team were professional, knowledgeable, and insightful. They guided us through the process from listing to closing with great service and helpful advice. Thanks

We worked primarily with Lynnette and she has been hands down the best realtor I have ever had the pleasure to hire. I whole heartedly recommend her and the team she works with.

We had a terrific experience with Lisa representing us on the purchase of a condo - beginning with her suggesting the property to us. Lisa and her team are true professionals, and pay attention to every detail. Lisa is a true expert in this market and a trusted and consummate professional.

Lynette responded to all of our texts and email requests in a very timely manner, even after hours and on the weekends. She indulged our requests to see the house "one more time" before making our offer, even though it made her late to her personal engagement. My husband is very detailed and a little high maintenance (ha!), but Lynette kept him calm and handled all of our requests so smoothly and quickly. We connected with Lynette through the listing on Zillow and couldn't be happier. I went on Zillow and saw this beautiful house on the market and clicked the link to request a time to visit...and voila - enter Lynette! We feel so lucky that we were put in touch with her by chance - we couldn't have asked for someone more thorough, detailed and hard-working. She showed us all around the area, giving us insider knowledge on the community of Winter Park to ensure it was what we were looking for. She also took us to see some other listings to compare so that we could make the right decision. The individuals that we met with from your office were all very polite and professional and welcoming. A pleasure to work with! We really felt like Lynette was representing and fighting for our best interests and she wanted us to be happy with the outcome. She didn't want us to settle or to overpay and then regret it later. She gave us good advice and went to bat for us when we needer her to.