Lynnette and Jenn went above and beyond throughout the whole process. I could not have asked for a better experience! Thank you!

Angela and Lisa did a walk through of my home, they were very direct but polite about what I could expect when placing my home on the market. They were forthright about how they would market my home, even though multiple open houses took me out of my comfort zone, They let me know what my options were and why this brings the best results. I took their advice ahead of time by packing up and moving out most of our belongings before listing the house. It made a big difference in showing the house! I had an offer for close to asking price the first open house, and that offer went to closing!

I highly recommend the Gould team! My husband and I worked with Lynette and Jenn to purchase our first home. As first time home buyers we had tons of questions and needed hand-holding. Lynette and Jenn were there every step of the way and helped us purchase our home. They were very communicative and knowledgeable. We will definitely go back to them for any future home selling or purchasing needs!

This was the first time I had sold a home. I didn’t know what to expect, and I was a bit anxious about what the process would entail. From my very first contact with Lisa, I knew I had chosen the right agent. Her team, especially Angela Robinson, the listing specialist, explained each step of the process. She suggested specific staging actions I could take to maximize my proceeds. And she was always available to answer my questions. Angela checked in with me on a regular basis, and even did so after normal business hours and on weekends. Her knowledge, professionalism, guidance and kindness certainly set her apart. I received more than my asking price, and I couldn’t have asked for a smoother process.

We had been looking for a new home for the last year. Happened to see the open house & stopped in to view & met Angela. She was very friendly and professional and showed us around. We returned the next day for another look and met Lynnette. She was also very friendly and helpful. Lois was very helpful with filling out forms and communicating information. All of the team was never pushy yet helpful with reminders of deadlines and required documents and procedures. A positive experience!

Lynette responded to all of our texts and email requests in a very timely manner, even after hours and on the weekends. She indulged our requests to see the house "one more time" before making our offer, even though it made her late to her personal engagement. My husband is very detailed and a little high maintenance (ha!), but Lynette kept him calm and handled all of our requests so smoothly and quickly. We connected with Lynette through the listing on Zillow and couldn't be happier. I went on Zillow and saw this beautiful house on the market and clicked the link to request a time to visit...and voila - enter Lynette! We feel so lucky that we were put in touch with her by chance - we couldn't have asked for someone more thorough, detailed and hard-working. She showed us all around the area, giving us insider knowledge on the community of Winter Park to ensure it was what we were looking for. She also took us to see some other listings to compare so that we could make the right decision. The individuals that we met with from your office were all very polite and professional and welcoming. A pleasure to work with! We really felt like Lynette was representing and fighting for our best interests and she wanted us to be happy with the outcome. She didn't want us to settle or to overpay and then regret it later. She gave us good advice and went to bat for us when we needer her to.

Lisa and her team were extraordinary. They were able to help us navigate the selling and buying at the same time. Their team was organized and each member had a separate and district speciality to help you. They were always available by text or phone call and worked with us, even after we purchased our home to address any concerns. While I hope I never move again, we would absolutely use the team again if/when we do. They are wonderful!

Lisa, Angela and the whole team were spectacular!

Is there a higher rating than "Excellent?" If so, that would be our rating for the incredible level of service, communication, knowledge, support, help and compassion that we experienced with Lisa Gould and her team. We are a difficult family to impress, with many years of customer service experience, and we can say without reservation that Lisa and her team are the gold standard for real estate sales and customer service. Lisa and her team walked us through every step of the process and were infinitely patient in helping us understand every aspect of the sale and marketing of our home. They made the sale and move seamless; even after we'd left for California, we felt completely confident that everything was being handled with the highest level of care and attention. This work is clearly not a "job" for Lisa and her team, it's a commitment to living their purpose; we feel so strongly that they love their work and their clients and we are forever grateful to them for making a tough transition such a worry-free experience. There aren't words sufficient to express our gratitude!

They were awesome! I would never use anyone else! Everybody was so helpful. They held my hand through the whole thing. They made everything so easy! You guys made buying a house fun!

From the very beginning, we were clear that we had a longer timeline, but the team was happy to help every step of the way even though it may be a long road. We worked primarily with Lynnette, who is kind, knowledgeable, readily available and patient. We also worked with the rest of the team in other capacities and everyone is just fantastic! It was a wonderful experience overall. We appreciated how straight-forward everything was. We were never left wondering what the next steps were. You always hear that buying a home can be a stressful nightmare, but Lynnette kept us well-informed and was great at answering questions along the way. Nothing but nice things to say! Incredible experience!

I greatly appreciate the professional and timely correspondence, availability and help that Lisa and Lynette provided. They were wonderful! They made a complicated process simple!