Lisa's profile

Lisa's reviews

  5  
Lisa has 17 reviewsacross 4 different locations, showing 12.
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Lisa's qualities as told by our client reviews: well-prepared, proactive, hard-working, strategic, responsive, local expert, clear communication.
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Buyer review
If I could give 10 stars, I would
7 days ago
If I could give 10 stars, I would

If you are looking to buy in Piedmont, Lisa is the agent for you! Lisa's relationships with other agents in the area gave us a real edge. She knew how to position our offers competitively without overpaying, and her negotiation instincts were spot-on every step of the way. What also set Lisa apart was her responsiveness. She was always reachable and incredibly flexible when it came to scheduling tours, which made the whole process feel much less stressful. But perhaps what we valued most was how she showed up as a true partner in our search. Lisa took the time to really listen to what mattered to us, and as our thinking evolved, she evolved right alongside us, helping us get clear on our priorities without ever pushing her own agenda. If you're buying in Piedmont, you'd be lucky to have her in your corner.

Seller review
She’s a Skilled Real Estate Agent who knows the market and what buyers’ want
16 days ago
She’s a Skilled Real Estate Agent who knows the market and what buyers’ want

Lisa is an authentic and caring real estate agent who represented us in the sale of our longtime family home. We initially got possessive over the details when freshening up our home to get it market-ready. Once Lisa listened, allayed our concerns and had us trust in the process, we left the details to her. Her communication was great from start to finish. We met in the fall, wanting to sell in the spring. She knew the timing of which day to reveal our house on MLS based on the school calendar and worked backwards to time each piece needed to meet that date. The marketing materials she prepared were exceptional. The social media reels she developed were fun and highlighted the features of our home. Our house was on the market for 12 days and we received multiple offers. We weren’t sure what to expect in this market, but Lisa knows what buyers’ want and we very pleased with the outcome.

Seller review
Lisa is simply the best! She guided me through the sale of my home of 42 years- no small feat!
about 1 month ago
Lisa is simply the best! She guided me through the sale of my home of 42 years- no small feat!

I had the advantage of moving to my new home and then assessing what needed to happen to prepare my home for sale. My family and I were completely unprepared to find out how complex it is -sellers we approached said I was not an estate, no desirable inventory and no interest in providing any helpful direction to clear the property. Enter Lisa! A chance conversation at a social event resulted in her referring me to an estate dealer and he was at my home 2 days later to advise us. The generous gesture and prompt attention to followup was so kind and helpful- that is Lisa! My family and I requested that she be the agent to market our home an we were thrilled she accepted! While my home was lovely it was also tired and dated; Lisa had a great sense of what the house needed to be updated and refreshed and she was spot on in her recommendations. Her resources were professional and timely- clean out service, renovations team and staging coordinator did a beautiful job. There were questions and hurdles along the way- (rats? really?) but Lisa handled each roadblock with a can-do attitude and had a fix-it for each dilemma. Result- a stunning makeover of my home, an incredible marketing rollout with ads and video, and multiple offers above asking price. Lisa is a consummate professional- warm and interested in the client she is representing- in this case a family leaving their long time home, a bittersweet time for us-but making us feel so cared for and involved in the transitons to the house that helped it to shine as it did. Lisa was a neighborhood child growing up and Waldo always had a passel of kiddos around. It is a sweet closure that someone who enjoyed our little street's karma as a chld helped bring a new family to Waldo by getting my 1926 home ready for the next 100!

Seller review
Exceptional Results and True End-to-End Support
about 2 months ago
Exceptional Results and True End-to-End Support

We recently worked with Lisa for the second time, this time to sell our home in Montclair. Once again, she delivered incredible results. From the beginning, Lisa took ownership of the entire process end to end. She coordinated inspections, repairs, cleaning, staging, photography, and all the countless details that come with preparing a home for sale. It made what could have been an overwhelming process feel manageable and organized. One thing that stood out was how proactive and resourceful she was when unexpected issues came up. For example, after a particularly large storm, we discovered a minor roof issue 2 days before offers were due. Lisa jumped into action, getting multiple roofers out the very next day so we could quickly understand the problem and address it before offers were due. Her fast response helped reassure potential buyers and likely contributed to at least one additional offer. Lisa also did a remarkable job marketing our home. Through her network and outreach, our listing gained major attention online, including going viral on TikTok. As a result, our open houses were packed with 60+ groups each day. Despite a challenging market for sellers in Oakland right now, we received 8 offers and ultimately sold significantly above asking (and even above our own hopeful expectations). Throughout the process, Lisa was highly engaged and communicative, checking in frequently with updates. Most importantly, Lisa got results while making a stressful process quite simple for us. If you're looking for someone who knows the Montclair and Piedmont markets and will truly roll up their sleeves for you, we highly recommend working with her.

Buyer review
Knowledgeable, strategic, and truly knows the Piedmont market
about 2 months ago
Knowledgeable, strategic, and truly knows the Piedmont market

Working with Lisa was an incredible experience from start to finish. She truly knows the ins and outs of the Piedmont market and helped us navigate an extremely competitive buying process with confidence. She was responsive, honest, strategic, and incredibly knowledgeable throughout every step — from evaluating disclosures and inspections to helping us understand pricing, timing, and what it would take to submit a strong offer in this market. We always felt like we were in good hands. What stood out most was how well she understood the local market and community. Her experience and guidance were invaluable, and we genuinely do not think we would have found our dream home without her. We’re so grateful for all of her hard work and would absolutely recommend her to anyone looking to buy in Piedmont or the East Bay.

Seller review
No one works harder than Lisa!
3 months ago
No one works harder than Lisa!

Lisa is hands on from start to finish. She's communicative and knows what buyers are looking for. If you're willing to pass the keys and follow her lead she will not disappoint. There are very few realtors who work as hard as Lisa does. She is thoughtful, attentive to every detail be it staging, open houses, or contract negotiations. We are lucky to have called Lisa our friend before we opted to work with her and we are so grateful we did.

Buyer review
She's simply the best.
3 months ago
She's simply the best.

Working with Lisa was truly an exceptional experience, and we feel incredibly fortunate to have had her by our side throughout this journey. This home purchase wasn’t just another transaction for us—it meant bringing our family closer together in the most meaningful way. Being able to help my mother move onto our street, so she can be part of her grandchildren’s everyday lives, is something we will cherish forever. Lisa understood how important this was from the very beginning. She approached every step with care, dedication, and a deep sense of commitment to our goal. In a competitive situation, she guided us with clarity and confidence, and her expertise is ultimately what helped us secure the home. Without her, we truly don’t believe this dream would have become a reality. What sets Lisa apart is not just her professionalism, but the trust she builds. We always felt she had our best interests at heart, and that peace of mind made all the difference during such an emotional and high-stakes process. We are beyond grateful for Lisa’s support and would wholeheartedly recommend her to anyone looking for not just a great agent, but a true partner in one of life’s most important moments.

Buyer review
Knowledgeable, Caring and Highly Effective at Every Step
4 months ago
Knowledgeable, Caring and Highly Effective at Every Step

Lisa is a gem of an agent who truly puts in her all for her clients. As first-time homebuyers we really depended on Lisa to educate us through every step of the homebuying process and appreciated her clear communication and deep knowledge of all things Bay Area real estate. Her insights on the market dynamics around the East Bay were invaluable in helping us quickly hone in on the types of houses and neighborhoods that would be a good fit for us. Her enthusiastic and caring attitude make her a pleasure to work with and we immediately felt like we were in good hands in this hyper-competitive market. When it came time to put in offers Lisa was a superstar whose speed, responsiveness and thoroughness were key to helping us land a house we love. She was happy to arrange showings for us at a moments notice, walk us through pages of disclosures, and guide us in writing a very competitive and comprehensive offer. What stood out the most about Lisa throughout the process was her professionalism and hard-work. When we first were interviewing agents Lisa talked about how she does 'everything possible' to help her clients get the house and she really delivered - proactively learning what the sellers were looking for, crafting an offer that met their needs, and keeping in constant communication throughout. The closing process also went super smoothly thanks to her guidance and proactiveness at every step. We were thrilled to get the first offer we made accepted on a great home in our dream location and truly could not have done it without Lisa.

Buyer review
Deep Market Savvy, Great Connections, and an Absolute Pro to Work With
5 months ago
Deep Market Savvy, Great Connections, and an Absolute Pro to Work With

Lisa brings a rare combination of deep market knowledge and strong local connections, and it shows. From the start, she had a sharp read on pricing, neighborhoods, and timing, and she clearly knew the right people to call at the right moments. Beyond that, her friendly, professional demeanor made the entire process feel smooth and human rather than stressful or transactional. What really impressed us was how quickly Lisa picked up on our taste. She seemed to intuitively understand what we were looking for, while also helping us manage expectations with honesty and good judgment. The result was guidance that felt both optimistic and grounded. Smart, connected, and genuinely enjoyable to work with. We couldn’t recommend her more highly.

Seller review
Working with Lisa was smooth from start to finish
7 months ago
Working with Lisa was smooth from start to finish

Working with Lisa was smooth from start to finish. She is not only a dear friend, but also extremely trustworthy and honest. Her communication is top-notch—clear, consistent, frequent, and organized. Selling a challenging home in a tough market could have easily been stressful, but Lisa’s expertise and project-management skills made the entire process feel smooth and pain-free, right up to the very last moment of closing. Her marketing skills are top notch across every platform, and her social media presence was especially creative, fun to watch, and strong. She went above and beyond in every possible way, and I couldn’t be more appreciative. I’m proud to call Lisa both an amazing realtor and a wonderful friend. I can’t thank her enough. If you’re thinking about buying or selling, don’t think twice—call her!

Buyer review
As longtime Bay Area residents but first-time homeowners, we're so grateful to have worked with Lisa
8 months ago
As longtime Bay Area residents but first-time homeowners, we're so grateful to have worked with Lisa

As longtime Bay Area residents but first-time homeowners, we're so grateful to have worked with Lisa Chan Carnazzo at The Grubb Co. to find our forever home. Lisa's deep Piedmont roots, clear communication, and expert guidance helped us navigate every step with confidence. She even welcomed us with an ice cream truck block party to meet our new neighbors -- the sweetest start to our next chapter! We can't recommend her highly enough.

Buyer review
As longtime Bay Area residents but first-time homeowners, we are so grateful to have worked with Lis
8 months ago
As longtime Bay Area residents but first-time homeowners, we are so grateful to have worked with Lis

As longtime Bay Area residents but first-time homeowners, we are so grateful to have worked with Lisa Chan Carnazzo at The Grubb Co. to find our forever family home. Lisa is an exceptional communicator who guided us through every twist and turn of the real estate market with clarity, patience, and honesty. As a longtime Piedmont resident herself, Lisa’s hyper-local knowledge and deep community connections were invaluable in helping us navigate this competitive market. Her insight and relationships made all the difference — our patience paid off, and we landed the very first house we made an offer on! Throughout escrow, Lisa provided thoughtful guidance that helped us feel confident and empowered at every step. But what truly sets her apart is her genuine care for her clients and her community. She went above and beyond to welcome us into our new neighborhood — even organizing an ice cream truck block party to introduce us to our neighbors! It was such a joyful and heartwarming start to our next chapter. Thank you, Lisa — we couldn’t have done it without you, and we cannot recommend you highly enough!

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