Working with Kristen exceeded all of our expectations. She is extremely knowledgeable about the El Paso County real estate market, and proactive in her communication style. She was very supportive throughout the selling process, including post sale support. We wouldn't hesitate to work with Kristen again and highly recommend her and the Fletcher Group for your real estate needs.
"We cannot thank Kristen enough for helping us sell our home! From the very beginning, she was incredibly helpful in making sure our house was completely ready for the market. Throughout the entire process, she was always there to answer our questions and calm our concerns, no matter how small. She guided us through every single step of the way and made the process of selling our home easier. Kristen always went above and beyond! If you are looking for an amazing realtor we highly recommend working with her!"
As first-time home sellers, we had no idea what to expect but Kristen made it easy. She was proactive, communicated clearly every step of the way, and made sure we always knew what was happening and why. What could've been overwhelming felt manageable from start to finish. We'd hire her again without hesitation and recommend her to anyone selling their home.
We had a different realtor that was giving us major cause for concern and things were turning ugly. We sought out Amy’s group from a prior excellent experience and Kristen was her recommendation. Thank goodness for both these ladies! Kristen stepped in professionally, succinctly, and got us back on track. She went to bat for us and gave great recommendations when we were unsure how much to push for in the negotiation. She stayed on deadlines so we didn’t have to, met inspectors so we had boots on the ground even though we weren’t there, and held her ground on last minute details that needed to be hashed out before close. I could not have asked for a better person to handle the biggest purchase of our lives, and we are very grateful for having had her as our realtor!
Kristen has been amazing to work with over the years. We have now sold two homes with her, and bought one, and about to buy another. I honestly don't think I could trust anyone else that is as thorough and attentive as Kristin when buying or selling a home. I'd rate 6 stars if I could!
Very professional and made herself available every time we needed her. I would definitely use her again.
Kristen is, without a doubt, the best real estate agent I've ever worked with. Her knowledge of the Colorado Springs, Black Forest, and Monument markets is exceptional. When we found a home we loved, she knew exactly what to look for and guided us through every step of the process. From researching permits to recommending the right inspections for a rural property with a well and septic system, her expertise gave us confidence that we were making the right decision. Kristen was professional, responsive, and incredibly easy to work with. Her laid-back, approachable style was a perfect fit for me, while she also kept my family's needs in mind—especially the requirements for an elderly family member. She also understood the available financing options and helped us choose an approach that ultimately strengthened our offer and helped us secure our new home. Even after we were under contract, Kristen continued to go above and beyond. She helped coordinate getting our cars delivered while I was still in the middle of an out-of-state move, which made an already stressful transition much easier. I recommend Kristen without hesitation. If you're looking for a knowledgeable, hardworking, and genuinely caring real estate agent in the Colorado Springs, Black Forest, or Monument area, I would absolutely choose her again.
Kristen was a gift. She's incredibly knowledgeable, professional and a great guide for the real estate transaction. When buying a rural property, with it's many unique considerations, Kristen understood exactly how to make the process smooth. She was always on top of communications and the in-and-outs of a negotiated sale. We would strongly recommend Kristen Norton to be your guide.
Thanks Kristen for all your help! We appreciate all your patience and expertise!
Kristen spent a great deal of time researching to come up with potential houses to meet our fairly specific requirements. She was always very prepared, answered every question with tremendous expertise, and it was a pleasure to spend time with her. She had tremendous knowledge of the market area and that was very helpful to us. She used a very effective combination of phone, email, and texting to share information with us and always responded to questions and requests quickly. We trusted her judgement when determining the best offer — not only the sale price but what to include in concession requests. Her advice was always right on target. Perhaps most helpful to us was her advice and availability after the offer was accepted and we began the loan process and prepared for closing. Her assistance addressing loan officer questions and completing the required steps and paperwork were invaluable. In short, Kristen was an extremely professional Agent in every way and we are grateful for her help.
Kristen went above and beyond. She was great at explaining every step and walking is through each house giving advice and what concerns could be or benefits. She was very understanding when we changed our minds about an offer. After 6 months of looking, she helped us find out dream house.
Kristen was very easy to work with. She is very professional, knows the market extremely well and made our search much easier by using the latest online resources. She responded promptly every time I contacted her and took the initiative to keep us on schedule to close in less than 30 days.
