Kristen Norton with Fletcher Team & Associates Realty was an absolute standout throughout our home‑buying experience. This was our third time working with the Fletcher Team, they helped us buy and sell our first home, and now this one and there is a reason we keep coming back. We simply won’t use another real estate service. This most recent purchase came with a difficult and uncooperative and seemingly unmotivated seller and listing agent, and Kristen handled every challenge with professionalism, expertise, and steady reassurance. Even when the process became stressful, she kept us informed, advocated fiercely for our interests, and made sure nothing slipped through the cracks. Kristen consistently went above and beyond—coordinating, communicating, and problem‑solving in ways that truly protected us as buyers. We are incredibly grateful for her dedication and could not have asked for a better realtor. Kristen is the reason this transaction made it to the finish line, and we recommend her without hesitation.

Kristen has 5 stars as far as market knowledge, negotiating skills and professionalism . She communicates extremely well via email , text and in person

We cannot recommend Kristen enough! From start to finish, she made the entire process seamless and stress-free. Kristen’s expertise and dedication are unmatched. Buying the home out of state brings its own challenges and Kristen was our advocate from afar. She brings a network and team that helped us find exactly what we were looking for.

Kristen was amazing! Knows the market, responsive and effective communicator, highly professional, creative and forward looking for marketing opportunities and ways to increase visibility for sellers. Would use her again without even considering other agents! Glad we used Kristen!

Our experience working with Kristen was fantastic! She was fully capable to get the house sold due to her extensive experience, knowledge of the market, industry, trends, and was also able to guide us on what was needed to ensure everything was completed all the way to closing. She was very pleasant to work with, returned all of our calls and answered all of our questions quickly, while being confident in her recommendations. This was very beneficial as market trends fluctuated and we could rely on her to provide knowledgeable updates and responses. We would recommend Kristen to those in the market looking for an exceptional agent that is not only highly qualified, but who has a great personality to engage with!

Kristen made the home buying journey very simple. She negotiated well, was organized along the entire way, and took care of all of the closing inspections.

Sold in a week, at ask.

I couldn’t have asked for a better home buying experience than the one we had with Kristen Norton and the Fletcher Group. As first time homebuyers we did not know much about the home buying process, so we were so fortunate to have Kristen and her team walk us through step by step. Kristen was very personable and professional the entire process and we truly appreciate her patience with us. We started looking at homes at the beginning of 2025 and finally closed this month! Thank you Kristen and the Fletcher Group for making our home buying process a smooth and easy process!

Kristen had an unbeatable combination of professionalism, expertise, diligence and personal warmth.For example, on the morning of closing there was confusion about the proper type of payment needed for closing costs.Kristen took the reins with the title agent and lending agent to work out a solution.Even after closing, she has continued to iron out small details to ensure we had everything we needed.My wife and I will probably have more real estate needs in Colorado Springs in the future and we know who we will turn to.

Kristen was so amazing with helping us buy a house. We had so many questions about stuff and she answered all of our worries as well as helped us understand the process and everything we needed. She helped us stay in our budget and was great when it came to making sure we did not have to pay for major things. She also was amazing when it came to talking to the sellers and making sure that we actually got what we were paying for and did everything she could to make sure the seller paided for all the major stuff. She also was amazing at responding to all our concerns and questions that we had through texts. When it came down to us getting our house as well Kristen went above and beyond to wright an amazing offer which the seller ended up taking over others since she wrote it perfectly and was able to please the sellers to make sure we got the house we wanted. Kristen is definitely amazing and will 100% go to her in the future when it comes to selling or buying another house!

Kristen is the most amazing agent. She goes above and beyond, so we were so fortunate to have her on our side. We always recommend the Fletcher Team.

Working with Kristen, to sell our home was such a positive experience. From the very first meeting, she made us feel comfortable and confident about the process. Her advice on preparing the house, along with the beautiful photos and marketing, made all the difference in this difficult market. What really stood out was how caring, attentive and honest Kristen was. She was always available to answer questions, talk through decisions, and guide us step by step. Selling a home can feel overwhelming, but she made everything so much easier. We were thrilled with the outcome, but even more grateful for the support and kindness along the way. If you’re looking for a realtor who truly cares about their clients, you won’t find anyone better than Kristen!