Very professional and made herself available every time we needed her. I would definitely use her again.

Kristen is, without a doubt, the best real estate agent I've ever worked with. Her knowledge of the Colorado Springs, Black Forest, and Monument markets is exceptional. When we found a home we loved, she knew exactly what to look for and guided us through every step of the process. From researching permits to recommending the right inspections for a rural property with a well and septic system, her expertise gave us confidence that we were making the right decision. Kristen was professional, responsive, and incredibly easy to work with. Her laid-back, approachable style was a perfect fit for me, while she also kept my family's needs in mind—especially the requirements for an elderly family member. She also understood the available financing options and helped us choose an approach that ultimately strengthened our offer and helped us secure our new home. Even after we were under contract, Kristen continued to go above and beyond. She helped coordinate getting our cars delivered while I was still in the middle of an out-of-state move, which made an already stressful transition much easier. I recommend Kristen without hesitation. If you're looking for a knowledgeable, hardworking, and genuinely caring real estate agent in the Colorado Springs, Black Forest, or Monument area, I would absolutely choose her again.

Kristen was a gift. She's incredibly knowledgeable, professional and a great guide for the real estate transaction. When buying a rural property, with it's many unique considerations, Kristen understood exactly how to make the process smooth. She was always on top of communications and the in-and-outs of a negotiated sale. We would strongly recommend Kristen Norton to be your guide.

Thanks Kristen for all your help! We appreciate all your patience and expertise!

Kristen spent a great deal of time researching to come up with potential houses to meet our fairly specific requirements. She was always very prepared, answered every question with tremendous expertise, and it was a pleasure to spend time with her. She had tremendous knowledge of the market area and that was very helpful to us. She used a very effective combination of phone, email, and texting to share information with us and always responded to questions and requests quickly. We trusted her judgement when determining the best offer — not only the sale price but what to include in concession requests. Her advice was always right on target. Perhaps most helpful to us was her advice and availability after the offer was accepted and we began the loan process and prepared for closing. Her assistance addressing loan officer questions and completing the required steps and paperwork were invaluable. In short, Kristen was an extremely professional Agent in every way and we are grateful for her help.

Kristen went above and beyond. She was great at explaining every step and walking is through each house giving advice and what concerns could be or benefits. She was very understanding when we changed our minds about an offer. After 6 months of looking, she helped us find out dream house.

Kristen was very easy to work with. She is very professional, knows the market extremely well and made our search much easier by using the latest online resources. She responded promptly every time I contacted her and took the initiative to keep us on schedule to close in less than 30 days.

I would like to express my sincere appreciation for the exceptional service my realtor provided throughout the sale of my home. From our first meeting to the final closing, she demonstrated a high level of professionalism, expertise, and dedication. She kept me informed every step of the way, promptly answered my questions, and made sure I understood the process from start to finish. Her communication was always timely, clear, and thorough. What impressed me most was her attention to detail and commitment to ensuring everything stayed on schedule. She handled every aspect of the transaction efficiently and professionally, helping to make what can often be a stressful experience feel smooth and manageable. Thanks to her market knowledge, strategic approach, and hard work, my home sold successfully and in a timely manner. I always felt confident knowing she was representing my best interests. I would highly recommend her to anyone looking to buy or sell a home. Her professionalism, responsiveness, and dedication to her clients truly set her apart.

Kristen helped with both the purchase and the sale of our home. She’s a fantastic communicator, touching base frequently, kept us informed. The only piece of feedback I had was that we felt a little unprepared for our appraisal walk-through and didn’t have all the information that the appraiser asked for. But I don’t really blame that on Kristen because I know each appraiser can be a bit different. Our house appraised a little lower than expected, not sure how much was just to do with that appraiser, but Kristen had been up front with us about what to expect with that as a possibility. Otherwise a 5 star great experience. She is professional and coordinates everything well. She answered all our questions.

Kristen helped us get our house sold quickly and made the process as smooth as possible.

Kristen was super responsive, knowledgeable, helpful, friendly, and on and on. Can’t say enough good things about her and our experience with her as our real estate agent. I’ve used her twice on two different transactions and both times were excellent. Highly recommend her to everyone.

Kristen Norton with Fletcher Team & Associates Realty was an absolute standout throughout our home‑buying experience. This was our third time working with the Fletcher Team, they helped us buy and sell our first home, and now this one and there is a reason we keep coming back. We simply won’t use another real estate service. This most recent purchase came with a difficult and uncooperative and seemingly unmotivated seller and listing agent, and Kristen handled every challenge with professionalism, expertise, and steady reassurance. Even when the process became stressful, she kept us informed, advocated fiercely for our interests, and made sure nothing slipped through the cracks. Kristen consistently went above and beyond—coordinating, communicating, and problem‑solving in ways that truly protected us as buyers. We are incredibly grateful for her dedication and could not have asked for a better realtor. Kristen is the reason this transaction made it to the finish line, and we recommend her without hesitation.