I had begun with a six month time frame to sell my condo, to fit in with my plans to retire and move to another area. I started with a different real estate company, but, after over four months of few showings, I realized they were not the right agency for me. I recalled that Kim had represented the seller of another unit in my complex, so called her on a Saturday. She was at my place within half an hour! She listened to me carefully, and looked everything over, and asked questions - all before I had signed anything. She came back a few days later when I did sign, and she helped me orchestrate professional photos to post on the internet, and guided me through the paperwork, helping me with whatever wasn't clear to me. She inherited a poor situation, as I was now running out of time and was very nervous. She always listened to me and offered advice as she deemed fit, then respected my wishes as to how I wished to proceed. Whereas the first agency had utilized a "you do it yourself" attitude towards arranging showings, Kim was the opposite - she did EVERYTHING! She is truly a full-service realtor. She arranged showings, then was present to act as my representative to answer questions and concerns of prospective buyers and their realtor. She even swept the outside stairs prior to one showing! She couldn't have been any nicer or more professional. She constantly reassured me as the process moved forward. With delight, I finally accepted an offer and we proceeded to the successful closing - with perfect timing for my move. I cannot say enough good things about Kim - she always responded to my communications in a timely manner, with friendly yet professional attitude. I highly recommend her!