For me to write a five-start review for someone, they have to be extradarily outstanding
For me to write a five-start review for someone, they have to be extradarily outstanding. This is true for Kay, Brian and their team. They are best realtors one could find. Their top concerns are clearly their clients' satisfaction. I witnessed their constant choices and actions to serve the client's best interest, over their time, convenience and benefits. They not only are extremely dedicated to what they do professionally, have highest work ethics, and also are genuine, caring, thoughtful and kind individuals that I feel I was treated as their family and dear friends throughout my home buying process, and way beyond. I was working and living out of state, had to fly on weekends to hunt homes. Within three weekends, they helped us find our ideal home, and have been our resources and support to so many things. Kay impressed me by her first response to my initial contact of her. To make my weekend trips productive, she asked a list of thoughtful questions to find out what we were looking for. We exchanged numerous emails and calls before I made my first visit to Davidson. She was well prepared to show me a number of homes and continued to ask questions to understand our needs and wants. She also took the time to bring us to different areas in Davidson, and helped us to know the area. Then she and her husband Brian took turns to help us on the following weeks and weekends. It was amazing to see the husband and wife team worked so seamlessly and gracefully. Brian is just as great as Kay and their skills compliment to each other. They were responsive almost around the clock, even when they were on vacation. There were times I got quite picky or stuborn, they took time to explain things to me and gently guide me to the right directions. As a first time home buyer, I had a lot of questions. They took every question seriously and patiently educated me. I was in awe by their professionalism and grace of handling difficult and complex conversation/situation.