Katie is a very professional, ethical, and knowledgable agent. We felt comfortable with her from the very beginning. She goes above and beyond to make sure you are informed at every step of the process. I can't say enough about our positive experience with her. She also found us a reliable agent in the state we were moving to! She also got information for us to switch to a new Doctor at our new location ( out of state) Anything and everything that we needed or questioned was capably handled without adding to the normal stress of moving a senior citizen out of state. Two words: HIRE HER