Kathi is so great to work with! Kathi is willing to work with you whether your in the city or out, she knows how to be flexible. She was able to accommodate our needs, SO PATIENT, and goes beyond what her job asks for her to do. One quality about Kathi that truly stood out to us, is that she's real. She'll tell you how it is straight up and as first home-buyers she was able to make the process trouble-free. We love our new home :-) And we can't thank her enough!