We can't say enough good things about Joy. She sold our home in three weeks and made the entire process seamless. Her work ethic and communication skills made her a pleasure to work with.

We cannot thank Joy enough for her commitment to helping us make our transition from Kentucky to Lakeland as smooth as possible! We had one and a half days to travel to Lakeland and find the perfect home for our family and she made sure to have a many possibilities for us to look at and explore within that 36 hour window. She was so knowledgeable of all areas we were looking at purchasing, as well as what to look for as we toured houses. Once we made an offer, she guided us seamlessly through the entire process and kept us on schedule for inspections, documents signings, etc. Joy was so easy to work with because of her personable and professional manner and it was comforting to know we could reach out to her with any concerns. She responded and addressed everything promptly. She maintains excellent relationships with other realtors, as well as professional contacts with mortgage lenders and inspectors. We highly recommend Joy!

Joy did a fantastic job with my home purchase! She was friendly, knowledgeable, & supportive. She was ready to handle any problems or situations involving my new home as well as the home that I had sold in order to get the job done. She gave many helpful suggestions on places or items needed in my new location. There was no question or problem that she did not try to help me with. She had lots of patience with me if I was confused about any of the process. I don't know what I would have done without her help, guidance, & encouragement. I would highly recommend her to anyone interested in buying or selling a home..

I spent 20 years in the insurance industry dealing with all types of people and professionals. I have owned by own business ( Marina ) for the last 11 years. I have dealt with many Real Estate Agents and other so called Professionals. I have only met and dealt with a handful of people in my life that I would put in Joy's league. She is absolutely the epitome of professional, responsive and productive. She also manages to maintain a 24/7 positive and amazingly pleasant personality and warmth. She truly is one of a kind. A very special lady indeed.

Joy was very familiar with our builder “Mike Hickman” and the quality homes he builds. She did a thorough search for comps to ensure we were able to get as much value as possible out of our home while not being over priced. Joys seems to have good knowledge of the market trends and was very informative and helped us make solid decisions when negotiating our contract. She was always very responsive when we had questions and very pleasant to work with. We sold our house during COVID and Joy was very respectful of us and our house and followed the guidelines and recommendations at the time. This made it a lot more challenging to sell our house, however Joy found creative ways to reach potential buyers and really put in a lot of effort on our behalf! Thanks Joy!!!

Joy was a huge blessing to us in our search for a home. She was only interested in putting us in a house we would love. She wanted us to be patient in our search and I never felt like she was pushing us in a direction. She gave great advice at every stage and was always available to discuss our next steps. We felt like Joy was a partner in finding a great home. She was so excited for us when we found the right place and was in contact with us thru the contract process, giving us guidance and encouragement. I highly recommend Joy for anyone buying a home in Polk County. She possesses the knowledge and professionalism needed to be a successful real estate agent but treated us like family at the same time.

Joy helped me search for a home that would suit both my picky needs and price range for nearly a year! She was always very patient and accommodating. Not once did I feel like I wasn't her highest priority. We viewed dozens of homes during this period and I never felt pressured at all. <br/><br/>As a first time home buyer I was wary and inexperienced about most of the process, but Joy was very honest and knowledgeable. Communication was easy with her through emails, text messages, and phone calls. <br/><br/>When I finally found the perfect home she worked very fast to make sure I would land it at the price I wanted. She handled negotiating the entire deal very well and helped me coordinate all the other aspects of appraisals, inspections, and other services. <br/><br/>Thanks again Joy!!!

In our previous dealing's with both buying and selling homes.Joy Desmond was attentive and knowledgeable of the market in our area.The time from listing to showing was quick.The pictures and her write up was fantastic, so much so that we received an offer in days.This was on Thanksgiving week.Joy kept us informed and updated during this holiday and we closed the week of Christmas.Joy Desmond was always a phone call away since we were not in town.We would Highly Recommend Joy Desmond for your real estate needs.

We are first time home buyers and Joy Desmond was very helpful and pleasant to work with. We couldn't have asked for a better realitor. Thank you so much for making our dreams come true and making this experience so great. Thanks

We are first time home buyers and Joy Desmond was very helpful and pleasant to work with. We couldn't have asked for a better realitor. Thank you so much for making our dreams come true and making this experience so great. Thanks

Hard working, dedicated always keeping her client's need in mind no matter the price. We knew Joy would follow all the request we made and find the home to include areas away from the hustle. The quest for the perfect home for we seniors with a small budget was found after many months, Joy never stopped the search.

Joy Desmond was a great person to work with. My wife and myself were happy we chose her to list our house for sale. She did a great job in listing and selling our house. If we were to list the home we are living in now, Joy is the real estate person we would use to list our home.